The personal touch of business relationship: A study of the determinants and impact of business friendship

Gao, Weihe; Liu, Yong; Qian, Liping

doi:10.1007/s10490-016-9464-1

Cited by 20 publications

(15 citation statements)

References 64 publications

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“…For example, research suggests that although gender inequality often places women at a disadvantage in obtaining access to resources, once receiving microcredit they often are particularly adept at managing relationships and social networks while demonstrating a clearer growth orientation (Bruton et al, 2011; Khavul et al, 2009; Milanov et al, 2015). Such social networks are critical to entrepreneurship in impoverished settings as they provide important sources of advice, role models, and customer referrals for new entrepreneurs (Gao et al, 2016; Zafar et al, 2012). In conclusion, there is generally evidence that microfinance has a positive influence on entrepreneurial outcomes for women.…”

Section: Review Of the Extant Literaturementioning

confidence: 99%

Microfinance: Where are we today and where should the research go in the future?

Chen

Chang

Bruton

2017

International Small Business Journal: Researching Entrepreneurs

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Over the past two decades, there have been substantial efforts to expand the impact of microfinance around the world, especially in emerging economies. This commentary and Special Issue of International Small Business Journal, seeks to better the understanding of both the contributions and limitations of microfinance in terms of fostering entrepreneurship and economic development. Specifically, we review prior research to understand whether and how microfinance can help to encourage entrepreneurial activity as well as to reduce poverty. We then highlight the gaps in the existing literature and lay out an agenda for future research in this domain.

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Section: Review Of the Extant Literaturementioning

confidence: 99%

Microfinance: Where are we today and where should the research go in the future?

Chen

Chang

Bruton

2017

International Small Business Journal: Researching Entrepreneurs

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“…For example, it might be beneficial for platforms to assign a permanent personal contact person to each supplier to increase the likelihood of a friendship formation. Platforms should not assign contact people at random; rather, they should pay close attention to interpersonal fit, as friendships are often formed on the basis of common values and attitudes (Gao et al 2016). Moreover, platforms should consider how to organize communication with their suppliers.…”

Section: Discussionmentioning

confidence: 99%

“…Fit has been shown to affect turnover intention (Verquer et al 2003). Moreover, fit in a business environment often correlates with workplace friendships (Gao et al 2016;Sias and Cahill 1998). Hence, fit is an essential control variable.…”

Section: Methodsmentioning

confidence: 99%

When do service suppliers leave their platform?—The role of friendships

Rossmannek

2021

Rev Manag Sci

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Platform organizations connect suppliers with customers. A key success factor for these organizations is the maintenance of a stable base of loyal suppliers. Interpersonal relationships (i.e., friendships) seem to be an ideal measure of suppliers’ loyalty, as the literature generally indicates that friendships within organizations decrease turnover intention. However, platforms are not fully comparable to traditional organizations, and the correlation between friendships and suppliers’ turnover intention is more complicated for platforms. To demonstrate that, this study analyzed a unique dataset from the music industry. The sample included 101 techno DJs (i.e., service suppliers) from 61 booking agencies (i.e., service platforms). The findings show that service suppliers’ turnover intention is considerably lower when they maintain friendships with the platform’s employees. However, friendships with other suppliers who use the same platform do not affect turnover intention. Managers of service platforms could use the results and suggestions of this paper to adapt their management practices to better suit their service suppliers.

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“…Microfinance scholars have shown that in such impoverished settings, group-based microfinance can enhance borrowers' social networks (Feigenberg et al 2014). Through social networks, poor entrepreneurs have access to advice, business opportunities, role models, and customer referrals (Gao, Liu, and Qian 2016;Zafar, Yasin, and Ijaz 2012).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Fostering micro-entrepreneurs’ structural and relational social capital through microfinance

Ojöng

Simba

2018

Journal of Small Business & Entrepreneurship

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This paper uses a multi-dimensional perspective on social capital to investigate how a microfinance institution can enhance the social capital of poor entrepreneurs. Findings show that by creating an environment that encourages frequent meetings and interactions between borrowers, group-based microfinance facilitates the development of relational trust and expansion of the network size of micro-entrepreneurs. An increase in levels of structural and relational social capital, in turn, leads to numerous advantages in terms of the flow of a diversity of resources. Ensuring access to financial capital, creating an enabling environment that fosters structural and relational social capital, and providing training would constitute a much better approach to helping poor entrepreneurs.

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The personal touch of business relationship: A study of the determinants and impact of business friendship

Cited by 20 publications

References 64 publications

Microfinance: Where are we today and where should the research go in the future?

Microfinance: Where are we today and where should the research go in the future?

When do service suppliers leave their platform?—The role of friendships

Fostering micro-entrepreneurs’ structural and relational social capital through microfinance

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