1987
DOI: 10.1108/eb014665
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The Physical Distribution Concept as a Philosophy of Business

Abstract: It is commonly held that there are four economic utilities which need to be created in relation to a product before it has any value to the ultimate consumer. These are form, time, place and possession utilities. The creation of form utility, or the conversion of raw materials into finished products, is traditionally the responsibility of the production function. The creation of possession utility, on the other hand, is the responsibility of marketing which does this by identifying the needs and wants of consu… Show more

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Cited by 8 publications
(4 citation statements)
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“…Without integration, sub-optimization and conflict are likely. The "mutual contributions of physical distribution, marketing and production" are necessary to achieve integration and a systems perspective [26]. The current research provides insight into key differences between firms which have achieved integration and companies that have not.…”
Section: Discussionmentioning
confidence: 91%
“…Without integration, sub-optimization and conflict are likely. The "mutual contributions of physical distribution, marketing and production" are necessary to achieve integration and a systems perspective [26]. The current research provides insight into key differences between firms which have achieved integration and companies that have not.…”
Section: Discussionmentioning
confidence: 91%
“…Internal process integration can help firms develop effectiveness-related capabilities to respond to the changing customer demands. A firm's responsiveness to customers requires the support of integrated logistics processes (Daugherty, Sabath, and Rogers 1992), because where there is a lack of integration, sub-optimization with inevitable conflict between departments and activities tends to be the norm (Staude 1987). Zara, a Spanish clothing company, provides an example of how processes integration helps achieve a sustainable competitive advantage by improving responsiveness to customer needs (Heinrich and Simchi-Levi 2005).…”
Section: Process Integration and Efficiency/effectiveness-related Capmentioning
confidence: 99%
“…Early discussions of integration were, for the most part, limited to integration within the firm. For example, Staude wrote of the need for two types of organizational integrationinterdepartmental and intradepartmental [5]. In such situations, a systems approach mandates that the objectives of the firm as a whole should be considered more important than those of individual departments.…”
Section: The Need For Integrated Logisticsmentioning
confidence: 99%