The Place of Human Resource Management in Lagos State Healthcare Delivery: A Statistical Overview

Maxwell, Obubu; Chuku, Nkata; Ananaba, Alozie; Diallo, Rodio; Sadiq, Firdausi Umar; Sambo, Emmanuel; Kolade, Oluwatosin; Oyenkanmi, Tolu; Olaosebikan, Kehinde; Serrano, Oluwafemi

doi:10.4236/health.2023.153018

Cited by 1 publication

(1 citation statement)

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“…doctors for every 1000 residents (0. the service quality's responsiveness factor. The most obvious solution to this is to increase the number of physicians [66]. This can be achieved by encouraging youth in the country to opt for medicine as a career of choice and attract foreign talent.…”

Section: Discussionmentioning

confidence: 99%

Factors Affecting Patient Satisfaction in the UAE’s Healthcare Sector

Sayani,

Moonesar,

Zakzak

et al. 2023

Health

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Background: The United Arab Emirates aims to provide "world-class healthcare" to its citizens. This study aims to determine the association between overall satisfaction and various aspects of healthcare services in the United Arab Emirates on a country level. Methods: The data was collected from 5855 respondents on the affordability, quality, accessibility, and responsiveness dimensions of health care. Besides frequency tables and descriptive statistics, statistical methods, such as Principal Component Analysis and Multiple Regression, were used to reduce and model the association between dependent (overall satisfaction) and independent (affordability, quality, accessibility, and responsiveness) variables. Results: The preliminary analysis using frequency tables and descriptive clearly highlighted the uncertainty associated with affordability and responsiveness dimensions of healthcare provision in the country. Analysis of variance and t-test results indicated statistically significant differences between perceptions of the respondents based on the socio-demographic factors and other factors such as the kind of insurance held by respondents, having a designated family physician, recent medical visits in the UAE, and intention to go back to home countries for medical treatment. The findings indicated higher satisfaction levels with quality and accessibility and lower satisfaction levels with affordability and responsiveness. Recommendations are provided to address the latter two factors. Conclusion: The study identifies healthcare service provision issues in the United Arab Emirates and recommends enhancing affordability and responsiveness.

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Section: Discussionmentioning

confidence: 99%