2020
DOI: 10.1017/s0003055420000477
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The Political Economy of Bureaucratic Overload: Evidence from Rural Development Officials in India

Abstract: Government programs often fail on the ground because of poor implementation by local bureaucrats. Prominent explanations for poor implementation emphasize bureaucratic rent-seeking and capture. This article documents a different pathology that we term bureaucratic overload: local bureaucrats are often heavily under-resourced relative to their responsibilities. We advance a two-step theory explaining why bureaucratic overload is detrimental to implementation as well as why politicians under-invest in local bure… Show more

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Cited by 73 publications
(37 citation statements)
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“…A third factor is staffing. This program, like many others in India, added responsibilities to a supervisory bureaucracy that is already over-burdened and understaffed relative to their expected workload (Kapur, 2020;Dasgupta and Kapur, 2020). The importance of dedicated program staff is illustrated by Dunsch et al (2017) who report that a management intervention with intensive follow-up and support facilitated by staff from an external agency, was able to improve practices in healthcare centres in Nigeria.…”
Section: Discussionmentioning
confidence: 99%
“…A third factor is staffing. This program, like many others in India, added responsibilities to a supervisory bureaucracy that is already over-burdened and understaffed relative to their expected workload (Kapur, 2020;Dasgupta and Kapur, 2020). The importance of dedicated program staff is illustrated by Dunsch et al (2017) who report that a management intervention with intensive follow-up and support facilitated by staff from an external agency, was able to improve practices in healthcare centres in Nigeria.…”
Section: Discussionmentioning
confidence: 99%
“…Officials, for their part, are often embedded within structures that also dissuade action. Frequent transfers, political pressures, and resource constraints limit their capacity (Dasgupta & Kapur, 2020). At the same time, organizational cultures marked by a distrust of citizens may lead officials to question the legitimacy of claims (Joshi & McCluskey, 2017), while legalistic norms may leave officials unwilling to exercise discretion on behalf of those in need (Mangla, 2015).…”
Section: The Social Life Of Informationmentioning
confidence: 99%
“…functional legislatures) in contexts where state capacity renders programmatic electoral promises incredible. By linking the persistence of clientelism to institutional variables that define the political marketplace and influence voters' expectations, this paper synthesizes and contributes to different strands of literature, including works on constituency influence (Barkan 1979;Fenno 1978;Mayhew 1974), state capacity and policy implementation (Dasgupta and Kapur 2020;Williams 2017), the politics of attribution and citizen demands (Calvo and Murillo 2004;Kruks-Wisner 2018;Opalo 2020a;Tromborg and Schwindt-Bayer 2018), and clientelism, patronage, and distributive politics (Bussell 2019;Golden and Min 2012;Hicken 2011;Stokes et al 2013;Wantchekon 2003). legislators tends to be informal (e.g.…”
Section: Introductionmentioning
confidence: 96%
“…Weak bureaucracies distort political markets. For example, Williams (2017) and Dasgupta and Kapur (2020) document the prevalence of incomplete projects in Ghana and bureaucratic overload in India, respectively. The lack of bureaucratic capacity to meet citizen demands may result in endemic voter discontent, and high rates of electoral turnover in legislative elections (Opalo 2019;Molina 2001).…”
Section: Introductionmentioning
confidence: 99%