The Political Economy of E-Government Innovation and Success in Korea

Abstract

Over the past two decades, Korea has established and maintained itself as one of the world’s leaders in e-government. This study explains why this has happened by using a political economy analysis. Qualitative case study methods have been utilized to enable sensemaking of Korea’s successful e-government development trajectory. Five complementary factors have been identified to account for this success. They are the legacy of the developmental state in defining government’s role in economic development; the impact of democratization on the nature of e-government services and provision; the shock impact of the Asian Financial Crisis that led to accelerated e-government development; the creation and maintenance of an effective policy process; an effective system of public administration. These factors have provided both the drivers and context for sustained successful e-government development. While the Korean experience supplies lessons for other countries’ e-government development, the whole model is not replicable as it is based on the particularities of Korean development.

Electronic Governance in South Africa: Challenges and Benefits

“…The origins of e−government in the Republic of Korea otherwise known as South Korea began as early as 1987. The key goal was to raise the effectiveness of the public sector, and public access to information progressively improved for citizens on online platforms as well with public services also becoming available on online platforms (Turner, Kim, & Kwon, 2022). From 2005, the majority of Organization for Economic Cooperation and Development (OECD) member states had the levels of their populations that had access to internet services ranging between 60%−70%, whilst South Korea's population in comparison that had access to internet services was at 92.7% of all households (Lee, Wonsub, Kiyoon, Yunyoung, & Hun, 2022).…”

“…The COVID−19 pandemic forced the public service in South Korea to meet the rising need for digital service provision whilst also forcing the government to innovate the world's best e−government solutions for providing contact tracing. The high level of determination by the state to provide enhanced e−government services was transparent in the 2017 declaration by the state to have 80% of its service delivery available via digital portals by 2025 (Turner, Kim, & Kwon, 2022). Expanding digital innovation in New Zealand is viewed as a pragmatic step in the course of achieving improved effectiveness in the digital sector.…”

Mapping Publication Trend of E-Government Development Index (Social Science Discipline Analysis)

“…Electronic Government (E.G.) has historically been projected as a role model of the government for service creation and innovation (Ahmadi et al, 2022;Turner et al, 2022). Then, E-Government can also be distributed as a model of -electronic online service rendering state service to the public and business‖ (Alisherovna Usmanova, 2021).…”

Implementation of the Directorate General of Treasury's Electronic-Office Online Application at the Makassar State Treasury Service Office

“…Under the name e-Office, e-government is known as a service to support office tasks, particularly administration. E-Office is a program that supports the Bureaucratic Reform program and is designed for usage in an office setting [1]- [4]. This system is intended to follow the patterns and rules found in the government system, with the staff administration model followed by the Civil Servants system in Indonesia.…”