2012
DOI: 10.1016/j.dss.2011.12.007
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The progression of online trust in the multi-channel retailer context and the role of product uncertainty

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Cited by 161 publications
(127 citation statements)
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“…Zhang (1996) and Bock, Lee, Kuan, & Kim. (2012) Overall, the visual elements of the advertisement (e.g., colors, images, lighting, size, shape etc.)…”
Section: Limitations and Future Researchmentioning
confidence: 99%
“…Zhang (1996) and Bock, Lee, Kuan, & Kim. (2012) Overall, the visual elements of the advertisement (e.g., colors, images, lighting, size, shape etc.)…”
Section: Limitations and Future Researchmentioning
confidence: 99%
“…Additionally, prior research employed various measures of IS success that result in the importance of the information quality for a website to success [31]. Bock, et al [36] state that the degree to which the information on the website possesses the elements of content, usefulness, timeliness and accuracy is referred to as information quality.…”
Section: ) Reliability: One Critical Issue Regarding Building An Intmentioning
confidence: 99%
“…Additionally, prior research employed various measures of IS success that result in the importance of the information quality for a website to success [39]. Bock, et al [44] state that the degree to which the information on the website possesses the elements of content, usefulness, timeliness and accuracy is referred to as information quality.…”
Section: IVmentioning
confidence: 99%