The prospect of online communication in the event of a disaster

Yi, Carine J.; Kuri, Miwa

doi:10.1080/13669877.2015.1115424

Cited by 11 publications

(15 citation statements)

References 7 publications

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“…Among communication devices, including landline phones and computers, mobile phones are the most effective and primary devices for global communication [6]. In the case of the 2011 Great East Japan Earthquake and subsequent tsunami, some victims, especially isolated victims, had no connection to the outside and experienced great fear and anxiety on obtaining information they want; the transmission towers of mobile phone were broken and they lost electricity and thus lost the ability to even recharge their mobile phones [7]. For risk communication under severe circumstances-for example, flooding, earthquake, wildfires, terror, explosions, and others-information is the most important matter for everyone.…”

Section: Risk Communication In Emergency Situationmentioning

confidence: 99%

“…Social network services (known as SNS) such as Facebook, Twitter, and YouTube are the mostly used web tool for interactive communication in emergency situations. These service users are not only victims, but also supporters and governmental agencies that send the detail of information on how/when/where to get help [7]. The real-time situational information from the victims-for example, victims' conditions, actual detailed help list, health situation of the victims, security problems, and other sorts of information-is actively exchanged through these SNS services.…”

Section: Utilize Technology For Risk Communicationmentioning

confidence: 99%

“…The recent trend for urgent information dissemination is using on-line based technology, such as SNS. Government agents are also using SNS such as Facebook (Figure 11), Twitter, YouTube, and others [7]. Especially, depending on the people and their culture, specific SNS site is more actively used; for example, Facebook is widely used in the Philippines.…”

Section: Using Mass Media For Risk Communicationmentioning

confidence: 99%

“…Especially, depending on the people and their culture, specific SNS site is more actively used; for example, Facebook is widely used in the Philippines. As revealed by the 2011 earthquake in Japan and the Philippine Typhoon Haiyan [6,7], the government, the family and the volunteer groups all used social networking services to communicate information.…”

Section: Using Mass Media For Risk Communicationmentioning

confidence: 99%

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Functional and Technical Methods of Information and Risk Communication

Yi¹,

Park²

2019

Perspectives on Risk, Assessment and Management Paradigms

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Risks of natural and anthropogenic disasters can appear at any moment without warning. All levels of government agencies from federal to township, and the systems of the specialized agencies, like weather-specialists, flood control, electricity suppliers, and educational organizations are standardized and the communication has been improving. The systems of the governments and agencies, meteorologists, flood control, electricity suppliers, and educational organizations are standardized and the communication has been improving. In this chapter, government manuals, procedures for agencies and professional responders, and public awareness, perceptions, and capabilities, are reviewed in three international cities: Seoul, Tokyo, and Toronto. Each city is unique with experiences of different disasters. Communication of supports and vital information of risks without understanding the language and culture of the people may lead the public to large-scale panic. Individuals can access government websites and interpret the information, like WebGIS maps, and risks by themselves. In terms of risk communication, all urbanized cities require their own specialized risk management with reasonably effective technologies, which enhance community resilience. Even better is to have a measure of development for the care of the public after the disaster to help the people get back on their feet, such as various public insurances.

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Section: Risk Communication In Emergency Situationmentioning

confidence: 99%

Section: Utilize Technology For Risk Communicationmentioning

confidence: 99%

Section: Using Mass Media For Risk Communicationmentioning

confidence: 99%

Section: Using Mass Media For Risk Communicationmentioning

confidence: 99%

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Functional and Technical Methods of Information and Risk Communication

Yi¹,

Park²

2019

Perspectives on Risk, Assessment and Management Paradigms

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“…Similarly, text messaging services were the most popular communication tool during Typhoon Haiyan in the Philippines, due to other resources being too damaged to function. However, after the typhoon subsided and when social network platforms were functioning again, social media platforms were a high source of communication activity (Longboan, 2018;Tandoc & Takahashi, 2017;Yi & Kuri, 2016). During Typhoon Morakot in Taiwan in 2009, social media networks filled in where traditional communication channels like telephone, radio, and television were overloaded or inaccessible (Huang, Chan, & Hyder, 2010).…”

Section: Introductionmentioning

confidence: 99%

Utilizing Extension as a Resource in Disaster Response: Florida Extension’s Communication Efforts During the 2017 Hurricane Season

Mike¹,

Rampold²,

Telg³

et al. 2020

Journal of Applied Communications

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Crisis communication plays a significant role for the different audiences for which it is designed. Hurricanes and other disasters have resulted in major economic damage and disruption of social norms for extended periods of time in communities across the globe. In such circumstances, the Cooperative Extension Service is often called to take an active role in preparation, response, and recovery. As part of the local emergency management team, local Extension offices are positioned to provide a research base, relevant information, and faculty. As such, citizens often look to Extension faculty members for emergency resources and expertise. However, standard communication methods can be significantly affected in disaster situations. Further, difficulty to fully anticipate such effects can limit Extension's ability to communicate with targeted audiences and deliver important information. This descriptive study was conducted to examine Florida Extension offices' and Extension faculty members' communication efforts and effectiveness during the 2017 hurricane season. The primary methods used by respondents to communicate with subject matter clientele were email, face to face, and phone; the primary method used to communicate with the public was the internet/web. Respondents felt clientele and the public were only moderately aware of Extension's efforts during the hurricane season. Future research is needed to investigate Extension faculty members' choice of communication channels, as well as the ability of these channels to convey information to clientele and the public. Future research should also examine the communication channels and information sources used and preferred by clientele and the public during disasters. Such results should be compared to the findings of this study to inform future practice for communication in disasters.

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When Information is Critical and Access Becomes Difficult

Sumaylo

2023

Communication, Culture and Change in Asia

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The prospect of online communication in the event of a disaster

Cited by 11 publications

References 7 publications

Functional and Technical Methods of Information and Risk Communication

Functional and Technical Methods of Information and Risk Communication

Utilizing Extension as a Resource in Disaster Response: Florida Extension’s Communication Efforts During the 2017 Hurricane Season

When Information is Critical and Access Becomes Difficult

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