Goal: For over two decades, the world’s educational centers have worried about the educational efficiency of their medical science graduates and their level of efficacy. Feedback from students can provide planners with valuable information regarding improving the quality of the educational services. Thus, this study was conducted to investigate the quality of educational and research services for MSc. students of Nursing and Midwifery in Arak University of Medical Sciences. Methods: The present study is a qualitative study. In the study, WhatsApp messenger was used to interview 11 MSc. students of Nursing and Midwifery in Arak University of Medical Sciences from different years of education. Participants were selected through purposive sampling which was continued until data saturation. All interviews were recorded and then verbatim written. A semi-structured interview began with raising a general question and continued based on the views and experiences expressed. In cases where it was necessary, guide questions were used. Following the preliminary analysis of the gathered data, coordination was made for the follow-up interviews. In all stages of the research, Helsinki declaration principles and ethical considerations were met. Results: 3 themes, 6 subthemes and 20 codes were derived through data analysis.