2020
DOI: 10.24252/kah.v8i2a11
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The Quality of the Department of Library Science's Website by WebQual 4.0

Abstract: This research discusses the quality of the website of the Library Science Study Program Universitas Islam Negeri Alauddin Makassar as a medium of information using the WebQual 4.0 method. Three measurement variables are used, namely: Usability Quality, Information Quality, and Interaction Quality. This descriptive study uses a quantitative approach in presenting data. The data were obtained through online questionnaires and website observations. The population in this study was 448,440 the number of website vi… Show more

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Cited by 1 publication
(4 citation statements)
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“…The results of this analysis are consistent with those of a study (Ibrahim et al, 2020) that applied the same computational method to WebQual 4.0's dimensions. Ibrahim's research found that usability, interaction, and service interaction quality all scored good average scores.…”
Section: Image 5 Range Of Service Interaction Quality Test Scoresupporting
confidence: 83%
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“…The results of this analysis are consistent with those of a study (Ibrahim et al, 2020) that applied the same computational method to WebQual 4.0's dimensions. Ibrahim's research found that usability, interaction, and service interaction quality all scored good average scores.…”
Section: Image 5 Range Of Service Interaction Quality Test Scoresupporting
confidence: 83%
“…Next, evaluate how much of quality of the website based on WebQual 4.0 dimensions using criterion scores to determine the quality of the research results. According to [7], [8], this criterion score can be used to assess data from questionnaires that include a Likert scale and a rating scale.…”
Section: Discussionmentioning
confidence: 99%
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