This paper firstly analyzes the transmission mechanism of the wireless broadband multi-media services in the MSW-ARQ(Multi-channel Stop-and-Wait ARQ) system. Considering the real-time multimedia service's four features (high requirement for delay but allows some loss rate, the constraints of the delay and jitter), in order to meet with professional standard, we model the real-time multimedia service packet transmission as an M [X] /G/1 queuing model for MSW-ARQ. The packet transition probability is derived by constructing steady state Markov Chain based on the method of selecting the reference packet. On the basis of equivalent service delay, we also solve the packet mean service delay. Then under the given condition, we analyze the influence of the channel number and channel environments on the mean delay through numerical simulating. The characteristics and superiorities of multi-channel transmission mechanism in wireless communication are checked enough by solving the M [X] /G/1 queuing model. So this paper provides useful thought and approach for optimizing system delay and throughput by checking the change of channel environments and the used number of parallel channels.