The relational outcomes of performance management in buyer-supplier relationships

Jääskeläinen, Aki

doi:10.1016/j.ijpe.2020.107933

Cited by 28 publications

(16 citation statements)

References 93 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…, 2014) and is often used in operations management studies (Gu et al. , 2021; Jääskeläinen, 2021). Measurement error is integrated into the estimation of the model.…”

Section: Results and Findingsmentioning

confidence: 99%

Leveraging the potential of a technologically heterogeneous suppliers – a dynamic approach

Gelei

Kenesei

2022

JMTM

View full text Add to dashboard Cite

PurposeIn today’s turbulent environment, it is important that companies effectively leverage resources available both in-house and in their interorganizational ties. The purpose of this study is to focus on technology as a key resource and aims to analyse contextual factors of the relationship between the technological heterogeneity of suppliers and the buyer firm’s short- and long-term performance in a dynamic approach.Design/methodology/approachThis paper applies a mixed-method approach. The theoretical model has been developed based on extant literature, validated by a workshop with practitioners, and tested using structural equation modelling on a sample of 157 companies.FindingsSuppliers’ technological heterogeneity has a significant positive effect on both the buyer’s actual business performance and its research and development capability. Business performance captures the short term, while the long-term performance implications of heterogeneity are understood as a precondition for future, technology-based competitiveness. The results show that both short- and long-term consequences are mediated by the buyer’s supply chain management efforts (SCMEs), while the relationship between technological heterogeneity and these efforts is moderated by the buyer’s networking capability (NC).Research limitations/implicationsThis study provides the first evidence of potential long-term positive performance consequences of technologically heterogeneous suppliers. Additionally, it develops new insights into how the internal abilities of the focal firm might facilitate or hinder the positive implications of such heterogeneity. Specifically, the role of the buyer’s SCMEs and its NC is analysed. Industry-specific analyses offer new opportunities for future scholarship and future studies could extend research with other contextual factors.Practical implicationsManagers at different levels of the buyer firm should be aware of the organizational capabilities through which they can leverage the potential embedded in technologically heterogeneous suppliers. The results contribute to this understanding, which is especially important when a change in the environment (and the consequent changes in the level of technological heterogeneity) is constant.Originality/valueThis paper reflects on an important critique of the extant literature by applying a dynamic approach. Dynamization is twofold. Firstly, this study does not limit empirical analysis to short-term performance consequences. Secondly, this study discusses contextual factors that capture some aspects of the buyer’s ability to dynamically adapt to the changing environment. SCMEs align the supply chain of the buyer along customer requirements that change over time, while the NC is responsible for the ongoing reconfiguration of the supplier’s base.

show abstract

“…, 2014) and is often used in operations management studies (Gu et al. , 2021; Jääskeläinen, 2021). Measurement error is integrated into the estimation of the model.…”

Section: Results and Findingsmentioning

confidence: 99%

Leveraging the potential of a technologically heterogeneous suppliers – a dynamic approach

Gelei

Kenesei

2022

JMTM

View full text Add to dashboard Cite

show abstract

“…Research in recent years has focussed on: (i) How corporate brand image influences managers’ decision-making in choosing an industrial corporate brand ( Balmer et al, 2020 ) in B2B operations; (ii) the role of social media in customer engagement ( Cortez & Dastidar, 2022 ); (iii) brand loyalty in B2B markets ( Nyadzayo et al, 2018 ); (iii) integration of B2C and B2B models ( He & Zhang, 2022 ); (iv) the influence of “entrepreneurial self-efficacy” on B2B sales performance ( Edwards et al, 2022 ); and (v) how B2B interactions and dynamism affect financial successes ( Chung et al, 2021 ). Nevertheless, B2B marketing has an involved link with supply chain management (SCM) since working relationships between buyers and suppliers are crucial for achieving sustainable competitive edge ( Fukukawa and Moon, 2004 , Terpend et al, 2008 , Jääskeläinen, 2021 ). Related features of buyer-supplier relationships include the mutual benefits they accrue, and how mutual cooperation helps to overcome the challenges of adverse situations ( Moeller et al, 2006 , Quintana-García et al, 2021 ).…”

Section: Literature Reviewmentioning

confidence: 99%

How COVID-19 pandemic has shaped buyer-supplier relationships in engineering companies with ethical perception considerations: A multi-methodological study

Bag

Rahman

Choi

et al. 2023

Journal of Business Research

View full text Add to dashboard Cite

“…While the literature has continued to favour reciprocal partnerships, more recent contributions have emphasised the value of developing a portfolio of supplier relationships, with each block having various benefits or outcomes (Hornibrook et al , 2009; Jääskeläinen, 2021; Mohapatra et al , 2021). For example, close cooperation is ideally suited to complicated goods and services, require ingenuity and are vital to the purchasing enterprise.…”

Section: Literature Reviewmentioning

confidence: 99%

Supply chain integration and halal frozen meat product returns

Fernando

Jasmi

Wahyuni-TD

et al. 2022

JIMA

View full text Add to dashboard Cite

Purpose Halal frozen meat product returns are major challenges in the halal frozen meat supply chain because of the sheer volume and processing costs of returns. The purpose of this paper is to investigate the effect of integrated halal supply chain (IHSC) strategies on effective product returns with halal logistics (HL) as an interceding variable. Design/methodology/approach This paper used the cross-sectional technique to select samples from a population that revolved around the halal food industry in Malaysia. Data collected from halal service providers who handle halal frozen meat product returns provided insightful findings. Findings The findings of this paper indicate that the IHSC dimensions, such as interactive fairness, procedural fairness and service coverage, are positively associated with effective product returns. It also shows that HL plays a mediating role between the IHSC and effective product returns. Practical implications From a practical viewpoint, this paper suggests that an effective return service system can be designed to emphasise the category of interactive and flexible justice services through refunds or product replacement, depending on customer's demand. Originality/value The result of this paper provides insights into how logistics service provider managers effectively and efficiently handle the halal supply chain network when involving product returns.

show abstract

The relational outcomes of performance management in buyer-supplier relationships

Cited by 28 publications

References 93 publications

Leveraging the potential of a technologically heterogeneous suppliers – a dynamic approach

Leveraging the potential of a technologically heterogeneous suppliers – a dynamic approach

How COVID-19 pandemic has shaped buyer-supplier relationships in engineering companies with ethical perception considerations: A multi-methodological study

Supply chain integration and halal frozen meat product returns

Contact Info

Product

Resources

About