The Relationship between Corporate Social Performance and Corporate Financial Performance in the Banking Sector

Soana, Maria Gaia

doi:10.2139/ssrn.1325956

Cited by 77 publications

(102 citation statements)

References 70 publications

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“…Some remarkable exceptions are Simpson & Kohers (2002), Scholtens (2009), Chih et al (2010, San-José et al (2011), Soana (2011), and Carnevale & Mazzuca (2014. Some remarkable exceptions are Simpson & Kohers (2002), Scholtens (2009), Chih et al (2010, San-José et al (2011), Soana (2011), and Carnevale & Mazzuca (2014.…”

Section: Reputation For Csr and Performance In Bankingmentioning

confidence: 99%

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European Banks' Reputation for Corporate Social Responsibility

Forcadell

Aracil²

2017

Corp Soc Responsibility Env

182

126

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Dow Jones Sustainability Index (DJSI) members are considered top sustainable companies within each sector. Thus, DJSI inclusion signals a reputation for strong Corporate Social Responsibility (CSR) engagement, which should contribute to enhanced firm performance. This paper examines the performance of the European banks listed in the DJSI for the period 2003-2013 and analyzes the effect of having a reputation for CSR on performance during a period of economic crisis. A vast amount of literature links CSR, reputation and performance, but few studies have examined the banking sector and the impact of the last recession. Our results suggest that banks' efforts to build a reputation for CSR benefits performance. Nevertheless, in periods of crisis, these efforts do not contribute to improved returns.

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Section: Reputation For Csr and Performance In Bankingmentioning

confidence: 99%

“…Our dependent variable is Return on Average Assets (ROAA) (Aupperle & Carroll, 1985;Barnett & Salomon, 2012;Simpson & Kohers, 2002;Soana, 2011;Van der Laan et al, 2008). ROAA measures the ability to acquire deposits at a reasonable cost and invest these funds in profitable assets.…”

Section: Measures Dependent Variablementioning

confidence: 99%

European Banks' Reputation for Corporate Social Responsibility

Forcadell

Aracil²

2017

Corp Soc Responsibility Env

182

126

View full text Add to dashboard Cite

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“…Numerous studies highlight a lack of consensus in this area (Foote, Gaffney, and Evans ; Mishra and Suar ). Some argue that CSR is both a determinant and a consequence of high financial performance (Orlitzky ; Orlitzky, Schmidt, and Rynes ); others find that CSR has a positive impact on performance (Kapoor and Sandhu ; Mishra and Suar ; van Beurden and Gössling ), a negative impact (Wright and Ferris ), a mixed influence (Cheung ; Choi, Kwak, and Choe ), or a neutral impact (Chih, Chih, and Chen ; Soana ). This highligts the need for further investigation into the impact of CSR on firm performance.…”

Section: Literature Reviewmentioning

confidence: 99%

Corporate Social Responsibility That “Pays”: A Strategic Approach to CSR for SMEs

Stoian

Gilman

2016

Journal of Small Business Management

133

123

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This study adopts a strategic approach to corporate social responsibility (CSR), puts forward a model of CSR activities that enhance small and medium enterprises (SMEs) growth, and argues that by aligning CSR activities with the competitive strategy of the firm, SMEs enhance firm growth. We test this model using multinomial logistic analysis and data from a survey with 211 U.K.‐based SMEs. We find that CSR activities related to the community enhance firm growth for all SMEs, but especially for firms adopting a cost leadership strategy, and that CSR activities related to the workforce are crucial to avoid sales decline, especially for SMEs adopting a differentiation or a quality‐driven strategy. We also find that environment‐related CSR activities are not beneficial for SMEs' growth and that human rights–related CSR activities slow growth for firms adopting a differentiation or a quality‐driven strategy. Finally, we put forward managerial and policy recommendations.

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“…Bouvain et al, 2013;Perez and del Bosque, 2012;Martinuzzi and Krumay, 2013;Scharf et al, 2012;Wu and Shen, 2013). Therefore, CSR is perceived as "reputational risk management" (Xifra and Ordeix, 2009), even though a statistically significant link between the corporate social performance and the corporate financial performance cannot be found (Carnevale et al, 2012;Soana, 2011). This is because the stakeholders' perception of the bank's CSR performance and new CSR initiatives can affect a positive or a negative attitude towards the bank.…”

Section: Csr In the Banking Sectormentioning

confidence: 99%

CSR communication on corporate websites compared across continents

Hetze

Winistörfer

2016

International Journal of Bank Marketing

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About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to evaluate how the 106 largest banks in the world use their corporate websites for corporate social responsibility (CSR) communication, identifying CSR communication patterns by continent. Design/methodology/approach -An analysis of the location of CSR information on the banks' corporate websites, a longitudinal analysis of the publication of CSR reports by the banks from 2000 to 2012, and a content analysis of the most current CSR reports in the recent period of study were undertaken. Findings -Three-quarters of the banks communicate on CSR issues on their corporate websiteeither located in the section "About Us" or under a separate "CSR" heading which is directly accessible on the front homepage. Company reports published on the website are the most important vehicle for CSR communication. Their publication increased from six for the publication year 2000 to a peak of 63 reports for the year 2011. The reports' titles are most commonly linked to the concepts of "responsibility" or "sustainability" and refer to ten main stakeholders and topics. In a comparison between continents there is a difference in the use of titles: European banks prefer the title "Sustainability Report", while Asian and American banks in particular prefer the title "CSR Report". Research limitations/implications -The paper focuses on corporate communications, and therefore does not address perspectives on CSR communication from other disciplines. Within CSR communication, sources of CSR-related information other than the corporate websites have not been considered. Originality/value -This paper gives the first comprehensive picture of the trend in CSR communication on corporate websites in the global banking sector. CSRccw as part of communication and stakeholder managementCompanies operate under the observation of their primary and secondary stakeholders, interact with them through stakeholder management and are dependent on positive stakeholder behaviour in order to achieve company goals (Schmid and Lyczek, 2008). This means that companies must not only respect legal legislation but also the expectations and demands of their stakeholders and society (Steyn and Niemann, 2010). Stakeholders must be made aware of the company's respect through corporate communications, and this task is integrated into the practice of communication management.Communication management has been defined in many ways and the term has often been used synonymously for public relatio...

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The Relationship between Corporate Social Performance and Corporate Financial Performance in the Banking Sector

Cited by 77 publications

References 70 publications

European Banks' Reputation for Corporate Social Responsibility

European Banks' Reputation for Corporate Social Responsibility

Corporate Social Responsibility That “Pays”: A Strategic Approach to CSR for SMEs

CSR communication on corporate websites compared across continents

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