The Relationship Between Counselor Verbal Response Modes and the Working Alliance in Career Counseling

Abstract

The authors examined the use of counselor response modes in career counseling, including the overall proportion of each response mode and the relationship of each response mode to the working alliance. Participants were 19 counselors-in-training and 26 clients in 78 sessions, making this the largest reported study of career counselor response modes. Seventy-nine percent of the counselor responses were information, paraphrase, or close-ended questions. None of the categorized counselor responses was significantly and positively related to the working alliance, although counselor self-disclosure had a significant negative correlation with the alliance. The type of self-disclosure used was largely irrelevant or self-deprecating.

The Working Alliance in Career Counseling

“…In an attempt to provide career counselors with detailed instruction on how to create a working alliance in career counseling, Multon, Ellis-Kalton, Heppner, and Gysbers (2003) investigated the relationship between counselor verbal response modes and the working alliance.…”

L’entretien motivationnel en appui aux prestations d’orientation scolaire et professionnelle

“…Par exemple, l'étude de Bernaud, Danet, et Dinar (2009) En effet, plusieurs auteurs (e.g., Cardoso, Goncalves, Duarte, Silva, & Alves, 2016;Cardoso, Silva, Goncalves, & Duarte, 2014;Cardoso, Silva, Gonçalves, & Duarte, 2014;Kirschner, Hoffman, & Hill, 1994;Multon, Ellis-Kalton, Heppner, & Gysbers, 2003;Nagel, Hoffman, & Hill, 1995;Taveira & Pinto, 2008;Watkins, Savickas, Brizzi, & Manus, 1990) ont auparavant fait usage d'un outil de codage systématique des événements se produisant dans un entretien de conseil en orientation. Toutefois, ces outils se concentrent uniquement soit sur le discours des client•e •s (Cardoso et al, 2016;Cardoso, Silva, Goncalves, et al, 2014;Cardoso, Silva, Gonçalves, et al, 2014;Taveira & Pinto, 2008), soit sur celui des conseiller•ère•s (Multon et al, 2003;Nagel et al, 1995;Watkins et al, 1990), à la notable exception de l'étude DISCUSSION de cas présentée par Kirschner et al (1994) qui fait appel à deux systèmes de codage différents pour analyser l'interaction entre les comportements d'une psychologue conseillère en orientation et les réactions de sa cliente. La pertinence du recours aux méthodes de codage développées en lien avec l'entretien motivationnel dans le champ de l'orientation est soulignée par la publication de l'étude de Klonek et al (2016) Toutefois, bien que les études de cas permettent une exploration en détail d'une situation, la généralisation de leurs résultats est limitée (APA, 2015).…”

Confidence sharing in the vocational counselling interview: emergence and repercussions

“…First, if we accept that the words used to describe reality are also involved in the construction of that reality, the psycho-social effects of the counsellors' discourse must be taken into consideration (Bernaud, 2006;Blanchet, 1991). These effects have been revealed through systematic examination of counsellors' microinterventions (Lonborg, Daniels, Hammond, & Houghton-Wenger, 1991;Multon, Ellis-Kalton, Heppner, & Gysbers, 2003;Whiston, 2002). Secondly, interaction with the counsellor may trigger a critical reflective process in the client, raising doubts about ideas that previously seemed true (Guichard, 2008).…”