This study investigated the consequences of cost management quality on the effectiveness of internal control and reliable decision-making in Thai industrial firms. With this information, the firms were then tested against performance. A sample of 354 new manufacturing industries in year 2017 of Thailand was chosen and data was collected through mailed questionnaires. Only 340 (96.05%) respondents contributed to the database of this report. The result of ordinary least squares regression revealed that the cost management quality was positively related to the internal control effectiveness and decision-making reliability. In addition, internal control effectiveness and decision-making reliability also had positive effects on firm performance. This implied that without accounting information system quality, a firm had a greater chance of failure. Contributions and suggestions for future research are presented. 60
Literature Review and Conceptual ModelAs depicted in figure 1, a conceptual model was constructed to identify how CMQ affects internal control effectiveness and decision-making reliability. Then, internal control effectiveness and decision-making reliability were tested on how they affected firm performance. To link the variables of the model logically, the conceptual model was delineated by a resource-based view of the firm.Resource-Based View of the firms (RBV) The concept of resource-based view of the firms (RBV) illustrated how to establish sustainable competitive advantages of organizations from resources which are rare, valuable, hard or impossible to imitate or duplicate, and difficult to substitute (Barney 1991). This concept, nowadays, is extremely popular because organizations having resources, capability, unity, and specialty over rivals will become successful. According to Barney (1991), and Kim and Oh (2004), resources of an organization comprise competency, assets, capability, information, and knowledge; therefore, differences in terms of organizations' resources enable different opportunities to grow and create competitive advantages. In this research, cost management is useful information for executives of industrial sector in the highly competitive era. Information is a vital resource in the organization as it is capable of creating competitive advantages. Competitive advantages of Porter (2008) are results of four factors of resources mentioned above. This research, thus, indicates that having information about effective cost management, organizations in industrial sector possess (1) a resource that is valuable and helpful in decreasing weaknesses in product and service price setting, and operating cost.(2) Information about effective cost management is rare because each organizational culture has different context which is strength of the firm. (3) Imitation in firms is difficult as a result of firm differences. This means that organizations can create information about effective cost management while competitors cannot duplicate, reproduce, and (4) substitute it because this information ...