The relationship between digital transformation and digital literacy - an explanatory model: Systematic literature review

Abstract

Digital transformation has been one of the main trends in organizations in recent years, and digital literacy is a critical factor in the success of this transformation. Digital transformation involves the use of digital technologies to improve an organization’s processes, products, and services. For this transformation to be successful, it is necessary for employees to have knowledge of and skills in digital technologies. Digital literacy allows employees to understand technologies and their applications, know how to use them efficiently and safely, evaluate and select the most appropriate digital tools for each task, and be prepared to deal with problems and challenges that arise in the digital environment. Thus, this study is relevant because it seeks to understand how digital literacy can impact Digital Transformation in organizations and, through the construction of an explanatory model, allows the identification of variables that influence this relationship by developing strategies to improve the digital literacy of employees in organizations.

A Framework For Exploring The Integration Of AI And Financial Literacy Toward A Sustainable Financial Ecosystem

“…The researchers Levantesi & Zacchia, (2021) state that as computing power has increased, financial decision support systems have been developed. However, these systems continue to encounter challenges including ineffective decision-making, artificial intelligence, and ineffective leadership (Arnaud et al, 2024;Zahoor et al, 2023). The introduction of artificial intelligence technology has the potential to improve existing systems, leading to a more intelligent and efficient financial decision support system that can boost the speed and accuracy of decision-making while decreasing costs (Ansari et al, 2022;Deja et al, 2021;Hanley & Hoberg, 2010;Khokhar, 2016;Zain, 2021).…”

“…Dubte variations from typical transaction patterns can be picked up by AI systems, which can then flag questionable activity for more scrutiny (Christian T Elb et al, 2022). Artificial intelligence systems can prevent financial losses for financial institutions and their clients by staying ahead of fraudulent schemes through constant learning from fresh data and adaptation to changing fraud strategies (Arnaud et al, 2024;Menberu, 2024). Moreover, AI helps financial institutions evaluate and reduce a range of risks, such as credit, market, and operational risks, protecting the stability and integrity of the financial system.…”

“…Technology has been increasingly influential in providing financial education, presenting creative methods to narrow the information divide and enhance financial inclusivity (Ansari et al, 2022;Dikmen, 2022;Jia et al, 2022;Monteiro & Leite, 2021). This study explores the conceptual work of Christian T. Elb et al, (2022) by emphasizing the necessity of digital literacy when applying AI to help those who are less fortunate financially and can improve their financial services (Arnaud et al, 2024). The objective of this research is to advance our knowledge of the psychological processes underlying decision-making in situations of resource scarcity and suggest artificial intelligence (AI) in financial literacy as a means of enhancing the lives of those who lack resources (Novitasari, 2023) and access to financial services (Brunetti et al, 2020;Khokhar, 2016;Nadkarni & Prügl, 2021;Zain, 2021).…”