2022
DOI: 10.15549/jeecar.v9i5.1052
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The relationship between e-learning and student satisfaction as marketing strategy: A case study at a private university

Abstract: Universities have incorporated e-learning into their educational structures because of the unanticipated transition from conventional learning to digital and hybrid learning methods to the closure of educational facilities during the COVID-19 pandemic. This study aims to ascertain how e-learning influences students' satisfaction at private universities and to develop a marketing strategy to keep institutions of higher learning competitive throughout the COVID-19 or similarly disrupting events. In the study, we… Show more

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Cited by 3 publications
(3 citation statements)
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“…This statement supports the results of research conducted which examined the availability of ICT devices, the ability of lecturers to utilize e-learning, and the ease of access to e-learning with the Computer Security course in the Study Program Informatics Engineering, Faculty of Computer Science, Lancang Kuning University (Taslim et al, 2017). The results of this study are in line with e-learning research such as that conducted by previous study (Basith & Triani, 2020;She et al, 2021;Soegoto et al, 2022). It is very important to note from the research results that a very large gap occurs in teaching items providing explanations about learning materials and the use of e-learning platform plates.…”
Section: Discussionsupporting
confidence: 89%
“…This statement supports the results of research conducted which examined the availability of ICT devices, the ability of lecturers to utilize e-learning, and the ease of access to e-learning with the Computer Security course in the Study Program Informatics Engineering, Faculty of Computer Science, Lancang Kuning University (Taslim et al, 2017). The results of this study are in line with e-learning research such as that conducted by previous study (Basith & Triani, 2020;She et al, 2021;Soegoto et al, 2022). It is very important to note from the research results that a very large gap occurs in teaching items providing explanations about learning materials and the use of e-learning platform plates.…”
Section: Discussionsupporting
confidence: 89%
“…To effectively implement digital models in marketing, it is crucial to solve the incompatibility between digital transformation and the organizational structure. (Soeryanto Soegoto et al, 2022) The introduction of digital transformation of processes brings about increased transparency, access, and enhanced exchange of information, the actualization of internal democratic processes, which can be incompatible with hierarchical structures and may necessitate a shift from traditional organizational structure toward a flatter model (Leavitt & Whistler, 1958). When examining the issue from the perspective of the marketing department at a local level, it means the establishment of a flat marketing system.…”
Section: Digital Marketing Model's Implementation Managementmentioning
confidence: 99%
“…In line with that, currently many sellers use social media Instagram, TikTok, Twitter, and Facebook as a place to promote their products where they create content related to the products or services they offer. In Refiani & Mustikasari's research, Instagram is indeed the most frequently used social media in promotion whose main function focuses on visuals in the form of photos & videos [5]. Instagram itself has a variety of interesting features such as instastory and so on.…”
Section: Introductionmentioning
confidence: 99%