The Relationship Between High-Performance Work System, Employee Engagement and Turnover Intention: A Generation Gap Study

Abstract

This study examines the relationship between the High-Performance Work System (HPWS), employee engagement and turnover intention. It is to determine factor career development and high involvement of HPWS have the relationship to employee engagement and turnover intention among employees of Gen X and Gen Y firm sector in Sabah. It is important to study the effectiveness of human resource management practices in facilitating to engage and retention Gen X and Gen Y employees within the organization. The results indicate that HPWS’s career development and high engagement factors have no significant direct relationship with turnover intention. However, HPWS’s career development and high involvement factors have been mediate to employee engagement. The questionnaire method was used as a research instrument to obtain data. A total of 160 respondents were randomly selected as the study sample. Data were analyzed using the “Statistical Package for the Social Sciences” (SPSS Window) Version 12.0 and Smart PLS. These findings indicate that the career development and high involvement of the HPWS factors should give pay attention to engaging employees in the organization. This study is believed to contribute to the increase in theoretical and management implications. It has shown the importance of applying for HPWS in organizations to engage employees. It also contributes to the field of future managers who may consider understanding the best way of managing their relationships with their multigenerational subordinates.