The Relationship between Organizational Justice and Organizational Citizenship Behaviour: The Role of Cultural Value Orientations

Schilpzand, Marieke; Martins, Luis D l; Kirkman, Bradley L.; Lowe, Kevin B.; Chen, Zhen Xiong

doi:10.1111/more.12014

Cited by 44 publications

(42 citation statements)

References 72 publications

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“…Without further studies, it is difficult to ascertain why predictions (e.g. the interactive effect of procedural and distributive justice) with solid theoretical support, may sometimes not be verified empirically (Schilpzand et al, 2013). In addition, the literature lacks examinations of social exchange moderators (e.g.…”

Section: Introductionmentioning

confidence: 99%

The relationship between justice and commitment: the moderation of trust

Jiang

2015

Asia-Pacific Journal of Business Administration

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to examine whether distributive justice interacts with procedural justice to influence affective commitment; whether organizational trust moderates the relationships of affective commitment with these two justice perceptions; and whether organizational trust moderates the interactive effect of justice perceptions on affective commitment. Design/methodology/approach -This study administered both paper and online surveys to university employees from China, South Korea, and Australia, obtaining 706 usable responses from 65 universities. Hierarchical regressions were employed to test hypotheses for each country. The patterns of results were compared across nations. Findings -It was found that in Australia, but not in South Korea and China, distributive justice interacted with procedural justice to influence affective commitment. Results also revealed that in Australia, organizational trust moderated the relationship between affective commitment and distributive justice but not the relationship between affective commitment and procedural justice. By contrast, in South Korea and China, organizational trust had no moderating effect on justicecommitment relationships.Research limitations/implications -Although this study was limited due to the use of self-report data and the focus of a single type of organization, it provides relatively new cross-cultural evidence regarding justice effects and the role of trust in the Asia Pacific region. Originality/value -This study is among the first to provide empirical evidence of a moderating effect of trust on justice-outcome relationships. It is also one of the first to cross-culturally investigate the interactive effect of distributive justice and procedural justice, with an additional focus on trust's moderation role.

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Section: Introductionmentioning

confidence: 99%

The relationship between justice and commitment: the moderation of trust

Jiang

2015

Asia-Pacific Journal of Business Administration

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“…For example, researchers have limited their samples to airline industry employees (Schilpzand et al 2013), managers (Chinta & Capar 2007, Spector et al 2002, nurses (Camerino et al 2008), teachers (Schwartz 1999), and university faculty and support staff (Liu et al 2008). …”

Section: Sample Comparability Across Countries or Culturesmentioning

confidence: 99%

Methodological and Substantive Issues in Conducting Multinational and Cross-Cultural Research

Spector

Liu

Sánchez

2015

Annu. Rev. Organ. Psychol. Organ. Behav.

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The rising importance of multinational and cross-cultural research has spurred the development of methodologies to adequately study human phenomena in organizations across culture and place. Disentangling culture and location from potential confounding variables is an underlying issue in conducting comparative studies. Research designs allow comparisons of countries and culture groups, as well as isolate the potential impact of cultural variables. Sampling methods must be chosen to control for differences that confound the cultural variables of interest with other characteristics of samples. Translation and back-translation is necessary when studies cross linguistic boundaries. Measures that compare cultural and national groups should be checked for measurement equivalence/invariance using one or more tools based on confirmatory factor analysis or item response theory. Some sources of invariance can be found in culturally determined response biases. In the same investigation, it is advisable to pair qualitative methods, which help characterize culture-specific factors, with quantitative methods, which help disentangle their confounds. 9.1

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“…Schilpzand, Martins, Kirkman, Lowe, and Chen (2013) tested the relationship between Hofstede-based cultural orientations (i.e., individualism-collectivism, power distance, uncertainty avoidance, and masculinity-femininity) and organizational citizenship behaviors (OCBs) mediated by organizational justice in the People's Republic of China. Despite their non-significant findings, they recommended the continued testing of societal protocols and cultural norms with respect to justice mediators in China.…”

Section: Hypothesis Developmentmentioning

confidence: 99%

Subordinates' perceptions of Western expatriate hotel managers in China: The effects of conflict avoidance

Mejia

Aday

Phelan

et al. 2016

Journal of Human Resources in Hospitality & Tourism

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The rapid expansion of the hotel industry in Mainland China has precipitated an increased need for hiring Western expatriate managers, especially among multinational brands. The consequences of expatriate failure are well studied and are of vital concern among stakeholders, necessitating a deeper understanding of Chinese norms. Prior justice research in China has recommended the inclusion of Chinese societal protocols, such as face protection and conflict avoidance, as predictors of Interactional Justice. The current study has added to the literature the importance of understanding face conflict avoidance styles as a precursor to Western expatriate managerial success.

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The Relationship between Organizational Justice and Organizational Citizenship Behaviour: The Role of Cultural Value Orientations

Cited by 44 publications

References 72 publications

The relationship between justice and commitment: the moderation of trust

The relationship between justice and commitment: the moderation of trust

Methodological and Substantive Issues in Conducting Multinational and Cross-Cultural Research

Subordinates' perceptions of Western expatriate hotel managers in China: The effects of conflict avoidance

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