1985
DOI: 10.1080/03637758509376119
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The relationship between perceived communication competence and perceived empathy

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Cited by 30 publications
(15 citation statements)
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“…Et, en dépit de la difficulté d'obtenir un accord sur le contenu de cette compétence, on s'entend pour dire que l'empathie y joue un grand rôle (Redmond, 1985). Selon Wiemann et Backlund (1980), il s'agirait là de deux termes isomorphiques, l'empathie et la compétence communicative étant dépendantes du même ensemble d'habiletés perceptuelles (savoir décoder adéquatement) et expressives (savoir encoder efficacement).…”
Section: Les Programmes De Formation En Counseling Interculturelunclassified
“…Et, en dépit de la difficulté d'obtenir un accord sur le contenu de cette compétence, on s'entend pour dire que l'empathie y joue un grand rôle (Redmond, 1985). Selon Wiemann et Backlund (1980), il s'agirait là de deux termes isomorphiques, l'empathie et la compétence communicative étant dépendantes du même ensemble d'habiletés perceptuelles (savoir décoder adéquatement) et expressives (savoir encoder efficacement).…”
Section: Les Programmes De Formation En Counseling Interculturelunclassified
“…Communication competence has been cited consistently as a principal element or dimension [10] of quality within the profession of medicine. Empathy is generally accepted as a desirable trait in medics and there are increasing calls to assess the level of empathy at some point during medical school, or prior to admission [10] [11] [12]. Indeed medically competence, socially responsible and emotionally empathetic, is some prominent attribute for incumbent entering the medical profession [2] [13] [14].…”
mentioning
confidence: 99%
“…This understanding allows the patient to feel respected and validated [24]. Empathy promotes patient and physician satisfaction, contributes to patient enabling and participation, and may improve patient outcomes [10] [25].…”
mentioning
confidence: 99%
“…The ability and willingness to see things from another person's perspective has long been discussed as a vital component of competent and effective communication (Allen and Brown 1976;Wiemann and Backlund 1980;Redmond 1985 andSlack, Miller, and Doak 1993;Blyler 1994;Bushnell 1999;Graham 2004 Billington, Baron-Cohen, and Wheelwright 2007;Focquaert et al 2007;Lai et al 2012;Takeuchi et al 2014).…”
Section: Empathy In Communication Teaching and Learningmentioning
confidence: 99%
“…Ongoing research into effective teaching methods has shown that cognitive empathy plays an important role in teaching, learning, and communication, not just on a psychological level but on a physical, neurological level as well (Allen and Brown 1976;Wiemann and Backlund 1980;Redmond 1985 andGraham 2004;Cozolino and Sprokay 2006;Wolfe 2006;Zull 2006;Ambrose et al 2010;Bourelle 2012;Cleary and Flammia 2012). Effective teaching often requires understanding students' needs and perspective.…”
Section: Identitiesmentioning
confidence: 99%