The Relationship between Quality of Work Life and Organizational Citizenship Behavior among Staff Nurses

Abstract

Background: quality of working life as the greater context for various factors in the workplace, such as job satisfaction and citizenship behavior, may offer opportunity for more cost-effective interventions in the workplace. Aim: This study aimed to identifying the relationship between quality of work life and organizational citizenship behavior among staff nurses. Research design: A descriptive correlational design was used to carry out this study. Setting: The study was conducted at Bahteem Central Hospital. Subjects: A convenience sampling technique of all available (90) staff nurses. Tools: Data were collected by using Quality of nursing work life questionnaire and organizational citizenship behavior scale.Results: the study result demonstrated that, two third (66.75) of staff nurses had high perception level toward quality of work life. While one third (33.25%) of staff nurses had low perception level regarding quality of work life. While that slightly less than two third (62%) of staff nurses had high agreement level regarding Organizational citizenship behavior. Conclusion:T here were statistically significant positive correlations between quality of work life and organizational citizenship Behaviors among staff nurses. Recommendations: Provide orientation for newly staff regarding rules, regulations and policies of hospital. Investigating the relationship between workplace deviance behaviors and quality of work life.