The relationship between staff burnout/distress and interactions with residents in two residential homes for older people

Care work and quality of care for older people: a review of the research literature

“…The hypothesis that work satisfaction is positively related and work stress negatively related to the quality of care and well-being of older people is supported by some studies, 9,11,15,16,18 but not by others. 7,[12][13][14]17 Moreover, the strength of association varies and causal direction remains unclear. As a result, many questions remain unanswered.…”

“…These consistent findings show the link between staff distress and staff-resident interaction to be complex. As suggested by Jenkins and Allen, 12 it is likely that any association between staff burnout/distress and quality of care and resident/patient well-being is compounded by unmeasured influencing factors.…”

Predictors of A&E staff attitudes to self-harm patients who use self-laceration: Influence of previous training and experience

“…Suokas and Lfnnqvist [21] observed that staff under pressure in A&E were those who held the most negative attitudes. It is likely that unsupported staff risk burnout, which could be reflected in deteriorating attitudes with time [27,28].…”

Burnout syndrome among critical care healthcare workers

“…In the French survey concerning intensive care nurses, end of life related factors and a larger number of decisions to forgo life-sustaining treatments were independent risk factors for the development of severe burnout. Staff meetings between nurses and doctors and the presence of a full time psychologist were not associated with a reduction of severe burnout [27 ], suggesting a need for evaluating and improving debriefing techniques [65]. Moreover, Ferrand and colleagues [49] showed the existence of discrepancies in the perception of end-of-life-care between physicians and nurses.…”