2003
DOI: 10.1108/00438020310502633
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The relationship between trust and team performance

Abstract: Suggests that teamworking is a critical success factor for most organizations. The study reported in this paper sought to investigate the relationship between the level of trust between members of a workteam and the performance of that team. The study involved 148 members of 28 teams across four organisations. Suggests that though there is a relationship between trust and performance (which was found to be particularly strong within two of the organizations), there are other factors at play. Suggests a number … Show more

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Cited by 62 publications
(36 citation statements)
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“…Organizational research has highlighted the importance of trust in team development and effectiveness (Kramer and Tyler, 1996). Functional teams cannot operate when trust is non-existent (Erdem et al, 2003;Kiffin-Petersen, 2004). In the Arab world, evidence suggests that systems of trust are selective and multifaceted (Fandy, 2000).…”
Section: Management In Arabian Contextsmentioning
confidence: 97%
“…Organizational research has highlighted the importance of trust in team development and effectiveness (Kramer and Tyler, 1996). Functional teams cannot operate when trust is non-existent (Erdem et al, 2003;Kiffin-Petersen, 2004). In the Arab world, evidence suggests that systems of trust are selective and multifaceted (Fandy, 2000).…”
Section: Management In Arabian Contextsmentioning
confidence: 97%
“…Robert and Wasti, 2002;Bayazit, 2003;Erdem et al, 2003;Kusku and Zarkada-Fraser, 2004;Karabati and Say, 2005). Similarly, research undertaken to study entrepreneurs in Turkey also relies on concepts emanating from Western psychology such as motivation (Benzing et al, 2009), needs achievement (Kozan et al, 2006) and orientation (Yetim and Yetim, 2006).…”
Section: Locating Epistemological Critiquementioning
confidence: 99%
“…There is an abundance of research in the areas of group working, how groups make decisions, and emerging leaders in groups [9,23,76, etc.]. It is well established that diversity brings a wealth of knowledge to the group [16,17,20,24,53,62,63,67,69,71], however, diverse group effectiveness is still a debatable issue see [2,23,34,40,56] for complete review. Many researchers [44,52,53,62,67] agree that diverse groups, if managed properly, can provide a positive effect.…”
Section: Literature Surveymentioning
confidence: 99%