1994
DOI: 10.2307/249523
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The Relationship between User Participation and User Satisfaction: An Investigation of Four Contingency Factors

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Cited by 338 publications
(228 citation statements)
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References 77 publications
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“…language describing moderation as differences in strength of the X->Y relationship and differences in the nature of the X->Y relationship (Devaraj and Kohli 2000;Hardgrave et al 1999;Harrison et al 1997;McKeen et al 1994). By way of illustration, McKeen et al (1994) stated they examined whether "the strength of the participation-satisfaction relationship depended on the level of (p. 427) task complexity and other moderators.…”
Section: Equationmentioning
confidence: 99%
See 1 more Smart Citation
“…language describing moderation as differences in strength of the X->Y relationship and differences in the nature of the X->Y relationship (Devaraj and Kohli 2000;Hardgrave et al 1999;Harrison et al 1997;McKeen et al 1994). By way of illustration, McKeen et al (1994) stated they examined whether "the strength of the participation-satisfaction relationship depended on the level of (p. 427) task complexity and other moderators.…”
Section: Equationmentioning
confidence: 99%
“…By way of illustration, McKeen et al (1994) stated they examined whether "the strength of the participation-satisfaction relationship depended on the level of (p. 427) task complexity and other moderators. However, these authors did not report differences in strength of participation-satisfaction (i.e., rparti ci pati on-sati sfacti on) across levels of task complexity, instead reporting differences in the nature or slope of the participation-satisfaction relationship across levels of task complexity.…”
Section: Equationmentioning
confidence: 99%
“…The basic acceptance model is depicted along with a number of moderating factors as alternative conceptualizations to the previously observed gender effects derived from the gender literature. In testing multiple moderating effects, this research follows the strategy employed by McKeen, Guimaraes, and Wetherbe (1994) of individually testing the effects of each proposed variable. Finally, past research on antecedents to effort expectancy is replicated for validation purposes.…”
Section: Research Model and Hypotheses Developmentmentioning
confidence: 99%
“…Even though we know that the interaction be tween users and designers during the de velopment stage highly correlates with product acceptability, we rarely consult users. 31 Pat L. Ensor accurately described the real situation: "Too often we find our selves thinking users don't really know what's good for them and they don't un derstand." 32 This statement mirrors the comments of one computer scientist who said, "Many computer scientists tend to underestimate the contributions that users could provide, and consider themselves 'smart' enough to anticipate them."…”
Section: Library Web Site Designmentioning
confidence: 99%