The Relationship of Communication Skills with Job Satisfaction Among Hospital Nursing Staff

Abstract

Background Objectives: A nurses' job satisfaction is a significant factor behind their motivation for quality care delivery. The aim of this study was to examine the relationship of communication skills with job satisfaction among hospital nursing staff. Methods: In this descriptive-correlation study, 162 nursing staff were recruited through stratified random sampling from teaching hospitals in Birjand, Iran. They were asked to complete a demographic questionnaire, job descriptive index, and burton's communication skills questionnaire. The SPSS program (v. 18.0) was employed to analyze the data via the analysis of variance, the independentsample t, the Tukey's tests, Pearson correlation analysis, and the stepwise multiple linear regression analysis. The level of significance was set at less than 0.05.

The Relationships between Use of Interpersonal Communication Skills and Job Satisfaction among Nurses working in Psychiatric Wards at Teaching Hospitals in Baghdad City

“…Job satisfaction also be affected by the ability to establish effective communications with colleagues and patient, such ability is considered as a prerequisite to quality care delivery that deals with both professional and interprofessional communications. The necessary skills for such ability are call "communication skills" (CSs) and include verbal and non-verbal skills such as respectful active listening (6) . This table shows that there is no significant relationship between use of interpersonal communication and nurses' gender among nurses who are working at psychiatric wards as referred by insignificant correlation analysis.…”