The Relationship of Residents' Image of Their State as a Tourist Destination and Their Support for Tourism

Schröeder, Tim

doi:10.1177/004728759603400411

Cited by 145 publications

(167 citation statements)

References 10 publications

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“…Many researchers agree that destination image is important in terms of its effects on tourist behavior such as destination choice, decision making and satisfaction (Chen & Hsu, 2000;Court & Lupton, 1997;Schroeder, 1996;Ross, 1993). Chen, Zhang, & Qiu (2013) pointed that the destination image is not only an important factor to the tourists' travel decision and plans, but also to the tourist satisfaction.…”

Section: Destination Image In Relation To Tourist Satisfactionmentioning

confidence: 99%

“…A few destination image studies have investigated destination image as an independent variable influencing several consumer behaviour variables concerning not only before, but also during and after visiting a destination (Chen & Hsu, 2000;Schroeder, 1996;Ross, 1993). A tourist may form a positive or negative image towards a destination.…”

Section: Destination Image In Relation To Tourist Satisfactionmentioning

confidence: 99%

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Tourists’ Satisfaction with a Destination: An Investigation on Visitors to Langkawi Island

Aliman¹,

Hashim²,

Wahid³

et al. 2016

IJMS

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This study attempts to investigate the antecedents of tourist satisfaction. The focus of the study is Langkawi Island, a well-known tourist destination in Malaysia. Questionnaires were distributed to 500 tourists in Langkawi Island. Descriptive statistic, factor analysis and multiple regressions were run on the 482 useable data. The results indicate that 295 (61.2%) of the respondents were repeat visitors and the remaining 187(38.8%) were first-timers. More than half (56.8%) of the respondents had high levels of satisfaction with the mean items score of 3.90 and above. When factor analysis was run, seven factors emerged from the 33 items used to measure the contructs. Apart from tourist expectations, perceived quality, destination image, cost and risks, and perceived value, a new variable known as social-security was identified as a predictor. Regression analysis revealed that destination image, tourist expectations, costs and risks, and social-security have positive and significant influence on tourist satisfaction. Social-security was found to be the most important predictor of tourist satisfaction, followed by tourist expectations, destination image, and costs and risks. The findings of this study could provide guidelines for tourism managers and destination operators to further develop better strategies to satisfy travellers to Langkawi.

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Section: Destination Image In Relation To Tourist Satisfactionmentioning

confidence: 99%

Section: Destination Image In Relation To Tourist Satisfactionmentioning

confidence: 99%

Tourists’ Satisfaction with a Destination: An Investigation on Visitors to Langkawi Island

Aliman¹,

Hashim²,

Wahid³

et al. 2016

IJMS

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“…Another factor relevant to the understanding of residents' reaction to tourism is place image. Despite the importance assigned to place image in understanding tourists' attitudes and behavior in the tourism literature (Chen & Tsai, 2007;Gallarza, Saura & García, 2002), only a few studies have explored the image that residents hold of their place and even fewer have investigated its influence on their attitudes and reaction to tourism development Schroeder, 1996). If tourism development is to benefit the local community, attention should also be given to the residents' image of the place rather than that of tourists' only.…”

Section: Introductionmentioning

confidence: 99%

Residents' support for tourism development: The role of residents' place image and perceived tourism impacts

et al. 2014

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Please reference as: Stylidis, D., . Residents' support for tourism development: The role of residents' place image and perceived tourism impacts. Tourism Management, 45(0), 260-274. doi: http://dx.doi.org/10.1016Management, 45(0), 260-274. doi: http://dx.doi.org/10. /j.tourman.2014 ABSTRACTDrawing on the triple bottom line approach for tourism impacts (economic, sociocultural and environmental) and adopting a non-forced approach for measuring residents' perception of these impacts, this study explores the role of residents' place image in shaping their support for tourism development. The tested model proposes that residents' place image affects their perceptions of tourism impacts and in turn their support for tourism development. The results stress the need for a more flexible and resident-oriented measurement of tourism impacts, revealing that more favorable perceptions of the economic, socio-cultural and environmental impacts lead to greater support. Moreover, while residents' place image has been largely neglected by tourism development studies, the findings of this study reveal its significance in shaping residents' perception of tourism impacts as well as their level of support. The practical implications of the findings for tourism planning and development are also discussed.

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“…In the context of destination branding, residents' engagement in place promotion can be linked to the idea of "residents' destination brand ambassador behaviour" (Braun et al, 2013;Chen & Dwyer, 2010;Schroeder, 1996). According to this strand of research, residents act as ambassadors of the destination brand, thus being considered as an authentic, effective, and trustworthy means for communicating the distinctive character of the place (Braun et al, 2013;Konečnik Ruzzier & Petek, 2012;Rehmet & Dinnie, 2013).…”

Section: Residents' Engagement In Place Promotionmentioning

confidence: 99%

The influence of community factors on the engagement of residents in place promotion: Empirical evidence from an Italian heritage site

Vollero

Conte

Bottoni

et al. 2017

Journal of Tourism Research

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The engagement of community residents in place promotion is increasingly recognized as desirable for ensuring effective and reliable communication with tourists. The study investigated the effects of community factors on residents' engagement in the promotion of an Italian heritage site. Community commitment, environmental attitudes, and perceptions of the effectiveness of existing place marketing communications were found to be decisive in influencing residents' engagement in the promotion of the Amalfi Coast. The paper helps to shed light on collaboration in place promotion, thus enriching the debate on the ambassadorship role of residents and suggesting useful insights for policy makers/destination management organizations.

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The Relationship of Residents' Image of Their State as a Tourist Destination and Their Support for Tourism

Cited by 145 publications

References 10 publications

Tourists’ Satisfaction with a Destination: An Investigation on Visitors to Langkawi Island

Tourists’ Satisfaction with a Destination: An Investigation on Visitors to Langkawi Island

Residents' support for tourism development: The role of residents' place image and perceived tourism impacts

The influence of community factors on the engagement of residents in place promotion: Empirical evidence from an Italian heritage site

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