2016 5th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI) 2016
DOI: 10.1109/iiai-aai.2016.24
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The Relationships among Budgetary Slack, Customers' Relationship Quality and Organizational Performance

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Cited by 4 publications
(5 citation statements)
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“…The third set of studies discussing MAS with Customers included (n=2) studies. Where, the first study discussed (Chen et al, 2016) studies assessed the implications of performance and customer relationship issues for Taiwan's SMEs under budget limitations., as well as upgrading product qualities throughout customers. As a result, the study's final finding, using the MAS, is that the quality of customer relationships mediates the link between budgetary slack and organizational performance of firms.…”
Section: Management Accounting System (Mas)mentioning
confidence: 99%
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“…The third set of studies discussing MAS with Customers included (n=2) studies. Where, the first study discussed (Chen et al, 2016) studies assessed the implications of performance and customer relationship issues for Taiwan's SMEs under budget limitations., as well as upgrading product qualities throughout customers. As a result, the study's final finding, using the MAS, is that the quality of customer relationships mediates the link between budgetary slack and organizational performance of firms.…”
Section: Management Accounting System (Mas)mentioning
confidence: 99%
“…The suggestions of the MAS indicate that the findings may not accurately represent the usage of financial ratios in the community (Odar et al, 2012;Oliveira et al, 2019). Furthermore, MAS's greatest advice to SMEs is to manage all financial operations, including the budgeting process, allocation of resources, corporate governance and auditing, and data analysis (Chen et al,2016). As a result, the results of SMEs research on the much-studied MAS tools, such as the usage of BSC, must be supported and extended (Holm et al,2016).…”
Section: Mas Recommendationmentioning
confidence: 99%
“…A budgetary slack phenomenon is one of the topics that has gained much attention from researchers and is most examined in management accounting from year to year even the last few years (Chong, 2011 andChen, Lu, Chang, &Liu, 2016). Onsi (1973) presented his research results explaining that there was a negative relationship between the participation and the tendency of the manager to create slack, he added that the outcome of participation caused the manager to be less interested in creating a slack.…”
Section: Introductionmentioning
confidence: 99%
“…В сложившихся условиях хозяйствования следует признать острую необходимость и высокую важность формирования эффективных механизмов обеспечения бюджетной безопасности [8][9][10][11][12], что укрепит финансовую основу устойчивого социально-экономического развития государства и повышения бюджетной обеспеченности его граждан.…”
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