The Relationships among Emotional Demand, Job Demand, Emotional Exhaustion and Turnover Intention

Azharudeen, N.T.; Arulrajah, A. Anton

doi:10.5539/ibr.v11n11p8

Cited by 19 publications

(30 citation statements)

References 31 publications

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“…In this sense, the correlation between the ERIQ effort scale and the DECORE-21 Cognitive Demands scale indicates that they both measure similar factors. Likewise, the effort factor is closely related to the emotional exhaustion dimension of MBI-HSS, and this makes sense, since excessive demands have a positive association with exhaustion [39]. The present study has also found a high and significant positive correlation between the ERIQ Effort scale and both the Anxiety and Insomnia scales and the total score of the GHQ.…”

Section: Discussionsupporting

confidence: 71%

Occupational Stress in Spanish Police Officers: Validating the Effort-Reward Imbalance Questionnaire

Luceño-Moreno

Talavera‐Velasco

Jaén-Díaz

et al. 2021

IJERPH

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The Effort-Reward Imbalance Questionnaire (hereinafter, ERIQ) has been largely used worldwide to assess job stress, but it has not yet been applied in Spanish police. The objective of this study was to examine the construct validity and the internal consistency of the ERIQ in police officers. A cross-sectional study was carried out, using a nonprobability sampling (quota). A total of 217 Spanish police officers participated, 192 men (88.47%) and 25 women (11.53%). The mean age was 41 years (SD = 7.51). These police officers completed the ERIQ together with some other questionnaires (DECORE-21, MBI, GHQ and STAI) in order to provide evidence for validity based on the relationships to other constructs. A confirmatory factor analysis was performed and a matrix of correlations with the rest of constructs was created. The results showed an appropriate fit to the original model consisting of three scales. In addition, the scales of the ERIQ presented the expected relationship with the other constructs. The ERIQ is a valid instrument for assessing occupational stress in Spanish police officers and can improve the interventions in this professional group.

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Section: Discussionsupporting

confidence: 71%

Occupational Stress in Spanish Police Officers: Validating the Effort-Reward Imbalance Questionnaire

Luceño-Moreno

Talavera‐Velasco

Jaén-Díaz

et al. 2021

IJERPH

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“…These emotional demands cause emotional exhaustion. If such exhaustion prolongs for a passage of time, then it creates an intention among employees to leave their workplace (Azharudeen & Arulrajah, 2018). This pressure is increased when an employee faces some pressure that affects their cognition.…”

Section: Burnout As a Mediator Between Job Demand And Work Engagementmentioning

confidence: 99%

The Spiritual Role of a Leader in Sustaining Work Engagement: A Teacher-Perceived Paradigm

et al. 2019

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Work engagement is arguably one of the key challenges confronted by the higher education sector of Pakistan. Therefore, it is important to understand the diverse perspectives of work engagement in this sector. This study examines the effect of job demand and spiritual leadership on work engagement in public universities of Pakistan through the mediating role of burnout and moderating effect of spiritual leadership between job demand and burnout and between burnout and work engagement. The study framework was established from theories, namely, the job demand-resource theory and the spiritual leadership theory. The respondents were 271 faculty members working in different universities of Pakistan. The findings show a significant relationship between job demand and burnout and between burnout and work engagement. Moreover, the results show a positive relationship between spiritual leadership with work engagement and negative relationship with burnout. However, the findings show the insignificant direct relationship between job demand and work engagement, whereas burnout mediates the relationship between job demand, spiritual leadership, and work engagement. Interestingly, spiritual leadership plays an important role in moderating the relationship between burnout and work engagement but does not moderate the relationship between job demand and burnout. Besides, the findings of the study will redound to organizational benefits by enriching research on the area of burnout and work engagement, which is so far in its infancy by referring to its potential antecedent and moderating variable. Finally, the study will be useful for both organizations and employees to achieve desired outcomes.

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“…Emotional exhaustion negatively affects the organizations and employee performance where employees have possible depressive disorder, approximately 46% and emotionally exhausted nearly 41% in the Covid 19 pandemic situation (Luceño-Moreno et al, 2020). Even in the Sri Lankan context, researcher explored the impact on emotional exhaustion (Azharudeen & Arulrajah, 2018;Jayarathna & Dharmadasa 2018;Thisera & Bandara, 2017;Thisera & Silva, 2017). Specifically, Azharudeen and Arulrajah (2018) found that 74% of Sri Lankan employees in the apparel industry are emotionally exhausted.…”

Section: Introductionmentioning

confidence: 99%

“…Even in the Sri Lankan context, researcher explored the impact on emotional exhaustion (Azharudeen & Arulrajah, 2018;Jayarathna & Dharmadasa 2018;Thisera & Bandara, 2017;Thisera & Silva, 2017). Specifically, Azharudeen and Arulrajah (2018) found that 74% of Sri Lankan employees in the apparel industry are emotionally exhausted. Hence, it is evident that emotional exhaustion is a prevalent problem in the Sri Lankan context.…”

Section: Introductionmentioning

confidence: 99%

The Impact of Perceived Organizational Politics and Workplace Incivility on Emotional Exhaustion: A Study of Middle Level Employees in the Apparel Sector, Western Province, Sri Lanka

Senarathna¹,

Jayarathna²

2021

OJBM

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The main purpose of this study was to investigate whether there is a significant impact of perceived organizational politics on emotional exhaustion in the apparel sector of the middle-level employees in the Apparel sector, western province, Sri Lanka. There were very few studies conducted to investigate this, and further, the study examines the mediating effect of workplace incivility on the impact of perceived organizational politics on emotional exhaustion. This is a cross-sectional descriptive research in nature. A standard questionnaire was used to collect primary data through a Google form from 115 respondents. The respondents were professionals working in the apparel sector, selected from few private sector organizations in Sri Lanka. Descriptive statistics, simple and multiple regression analysis was used to analyze the data. Findings revealed that perceived organizational politics was a reason for the emotional exhaustion of the middle-level employees in the apparel sector, and this impact increased by the mediator, workplace incivility. However, the findings revealed that the perceived organizational politics and workplace incivility highly affect the employees' emotional exhaustion (Positive impact), which will be a critical problem in the future. Organizations should use mechanisms to reduce the effect.

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The Relationships among Emotional Demand, Job Demand, Emotional Exhaustion and Turnover Intention

Cited by 19 publications

References 31 publications

Occupational Stress in Spanish Police Officers: Validating the Effort-Reward Imbalance Questionnaire

Occupational Stress in Spanish Police Officers: Validating the Effort-Reward Imbalance Questionnaire

The Spiritual Role of a Leader in Sustaining Work Engagement: A Teacher-Perceived Paradigm

The Impact of Perceived Organizational Politics and Workplace Incivility on Emotional Exhaustion: A Study of Middle Level Employees in the Apparel Sector, Western Province, Sri Lanka

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