2014
DOI: 10.1108/s1479-3512_2014_0000028016
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The relationships between performance measures and employee Outcomes: The mediating roles of procedural fairness and trust

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Cited by 1 publication
(2 citation statements)
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“…Noninancial measures that are able to capture the long-term performance of employees' actions are suggested to be used in performance evaluations as they are more lexible, comprehensive, and therefore easier for the employees to associate with; by using them, employees may more likely to realize a long-term perspective of the position in the organization [26].…”
Section: Noninancial Measuresmentioning
confidence: 99%
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“…Noninancial measures that are able to capture the long-term performance of employees' actions are suggested to be used in performance evaluations as they are more lexible, comprehensive, and therefore easier for the employees to associate with; by using them, employees may more likely to realize a long-term perspective of the position in the organization [26].…”
Section: Noninancial Measuresmentioning
confidence: 99%
“…A typical BSC has four measurement categories, including inancial, customer, internal business process, and employee learning and growth perspectives; generally, the majority of the last three are made up of noninancial measures. Balanced scorecard uses both inancial and noninancial measures with emphasizing noninancial measures; therefore, it is important for organizations to understand how the various performance measures can inluence the behavior of employees by identifying the essential factors required for the success of performance evaluation systems [26].…”
Section: Balanced Scorecardmentioning
confidence: 99%