Sustainability in Hospitality 2017
DOI: 10.4324/9781351285360-3
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The relevance of business sustainability in the hotel industry

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“…Within the tourism industry, hospitality is the largest subsector [32], with a great share of impact on an extended version of the three dimensions of sustainability, i.e., economic, governance, social, ethical and environmental [32]. Customers are increasingly aware of such issues and have higher expectations towards accommodation owners and operators [33].…”
Section: Introductionmentioning
confidence: 99%
“…Within the tourism industry, hospitality is the largest subsector [32], with a great share of impact on an extended version of the three dimensions of sustainability, i.e., economic, governance, social, ethical and environmental [32]. Customers are increasingly aware of such issues and have higher expectations towards accommodation owners and operators [33].…”
Section: Introductionmentioning
confidence: 99%