The relevance of social issues in ubiquitous computing environments

Abstract

Each issue that follows is illustrated by an anecdote demonstrating not only the social possibilities afforded by ubiquitous computing, but also the residue of past and present notions of appropriate behavior. As a result of the interplay between what is possible and what people already understand, each social issue described here is framed as a somewhat contradictory outcome. 1 Individual BehaviorThe Pied Piper of Concourse C. Given the fixed positions of computers, furniture, and personnel at the check-in counters in most airports, people have developed expectations and closely follow norms of checking in to get their boarding passes. They get in the back of the line and slowly make their way up to the person at the counter with the computer. In a European Social issues include individual, group, and organizational behaviors that are affected by ubiquitous computing. Our discussion of these issues is prompted by the following questions. What if technology was literally untethered by any physical connection to a network, to a workspace, or to an organization? What new ways to communicate, collaborate, coordinate, organize, and manage would we see? Answers to these questions invite fresh approaches to studying the social consequences of technologies. Ubiquitous computing technologies not only enable new ways of acting and interacting, but also stimulate fundamental reassessments of the meaning of human action and interaction. In some cases, social actions will occur in entirely new ways, and in other cases completely new social actions will appear.

The Light and Dark Side of The Black Box: Sensor-Based Technology in the Automotive Industry

“…In particular, many of the early discussions of ubiquitous computing architectures called attention to the combined potential for new work processes and threats of social disruption inherent in the adoption of sensor technologies (Andersson & Lindgren, 2005;Jessup & Robey, 2002;Lyytinen & Yoo, 2002b). In this paper, we build on previous research by focusing on sensor-based technologies in the automotive insurance industry, where such technologies are increasingly prominent in the pricing and provision of automotive insurance.…”

Understanidng Mobile Work Continuance of Chineses Knowledge Workers

“…Proceedings of the 50th Hawaii International Conference on System Sciences | 2017 URI: http://hdl.handle.net/10125/41861 ISBN: 978-0-9981331-0-2 CC-BY-NC-ND workers using simple measures of behaviors and appearance, such as how long the employee has been connected to the corporate system and how many clients the employee has contacted, and instead implement a "results-only work environment" which demolishes the decades-old business dogma that equates physical presence with productivity [14,30].…”

Beliefs about Computing: Contrary Evidence from a Study of Mobile Computing Use among Criminal Justice Personnel

“…A second source of guidance in designing the field trial comes from Jessup and Robey (2002), who suggest that studies of mobile computing in the workplace environment focus on individual, team and organizational levels of analysis. Lyytinen and Yoo (2002b) suggest an organizational perspective and within that focus on network externalities and coordination or control uses as drivers of these changes.…”