The requirements for maintenance management systems (MMS) at Malaysian polytechnic: a case study

Abstract

PurposeThe conventional methods practiced by Development and Facilities Management Unit (UPPF) faced issues due to management deficiencies and negligent staffs to handle operation and maintenance processes of Chemical Facility (CFs) management at Malaysian Polytechnic. The prime objective of this paper is to improve the conventional methods which tend to be both cumbersome and ineffective in the Maintenance Management Systems (MMS) for UPPF at Malaysian Polytechnic.Design/methodology/approachPrimary data was gathered through the interview to develop the proposed system. The major conclusion drawn from the interview results was that there is a lack of comprehensive MMS that integrate operation and maintenance processes of CF management and software programming that provide the guides for decision-making processes. The interview results also revealed irregularities within the Malaysian Polytechnic's maintenance management database.FindingsThe conventional methods had significantly little emphasis on defect diagnosis tools. It had also increased the inadequate strategic decision making to analyse information in improving the maintenance project outcomes for Malaysian Polytechnic's building. New MMS tools is suggested from findings and lessons learned as a good practice to reduce the frequent overhauling and repairs on the durability's performance and design of building control instrument.Originality/valueThe new MMS potentially transform operation and maintenance processes of CF management into one of the most sophisticated technologies by providing access to all information published by all Malaysian Polytechnics institutions. This is in order to foster financial cooperation, the idea that being that Polytechnics who compete with one another become financially independent towards successful achievements of CF management for laboratory building and equipment.

SMARTS-Based Decision Support Model for CMMS Selection in Integrated Building Maintenance Management

“…In a study related to identifying requirements for implementing a Maintenance Management System for a Malaysian Polytechnic, a case study was carried out in eight units in the institution [5]. The study's results corroborate the idea of advantages associated with a database.…”

“…This approach is typically operated in software, referred to as Computerized Maintenance Management System (CMMS). Some considerations of benefits and relevant characteristics of CMMS are addressed in several publications, such as a robust digital database on building elements [4,5]; Key Performance Indicators (KPIs) to assess whether maintenance performance is satisfactory [6,7]; an improved performance when addressed with new technological features (Building Information Modeling (BIM), Virtual Reality (VR), and Augmented Reality (AR), as well as the use of Internet of Things (IoT) sensors) [8].…”

Maintenance work management process model: incorporating system dynamics and 4IR technologies

“…Zul-Altfi Ismail's study suggests that conventional maintenance management methods lack defect diagnosis tools and strategic decision-making for information analysis in maintenance-related project outcomes. The proposed maintenance management system aimed at reducing the number of overhauls and repairs, thereby reducing cost (Ismail, 2022). Pant and Singh modeled a system subjected to random inspections with hidden failures (Pant and Singh, 2022).…”

“…Maintenance management system is a pivotal tool to ensure system's availability and reliability. Planning and scheduling processes are part of improving maintenance work management performance (Palmer, 2013; Ismail, 2022). Maintenance managers require decision-making tools and models to plan resources effectively and efficiently to support physical assets.…”

Promoção da eficiência da manutenção predial em edificações públicas: abordagem baseada em registros de ordens de serviço

“…Esses são os componentes do sistema que mais recebem solicitações diretas dos usuários, corroborando com as contribuições de Conceição (2007) e Teixeira apontaram que essa característica de interação direta formas, acarreta com que os SPHS sejam uma das O edifício do IPTSP registrou diversos relatos de vazamentos em reservatórios de água e, na Biblioteca Central, ocorreu falta de água no sistema de distribuição. Esses problemas foram relatados repetidamente ao longo dos anos, o que indica limitações técnicas para atuação da equipe de manutenção da instituição, como falta de materiais, equipamentos adequados, ferramenta obra qualificada, características apontadas por diversos autores como de comum ocorrência nos sistemas de manutenção predial em países subdesenvolvidos ( al., 2019;ABDULLAH et al, 2021).…”