The Research of Design Based on Social Commerce

Ju-hua, WU; Meng, Xu; Mo, Zan; Luo, Linjie

doi:10.11114/ijsss.v3i4.916

Cited by 12 publications

(8 citation statements)

References 21 publications

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“…(1) The differences between e-commerce and social commerce. Specifically, it contains the differences between social commerce and social shopping, as well as the differences between social commerce and e-commerce [93,94]; (2) social commerce types and social commerce technologies [95]; (3) challenges versus benefits [96]; (4) research models of social commerce [97]; (5) social commerce frameworks [98,99].…”

Section: Discussion and Future Directions 71 Theoretical Contributionsmentioning

confidence: 99%

The Continued Use of Social Commerce Platforms and Psychological Anxiety—The Roles of Influencers, Informational Incentives and FoMO

Shi

et al. 2021

IJERPH

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Why does the continued use of social commerce platforms fail to promote consumer wellbeing? This study explores the roles of influencers, informational incentives and fear of missing out (FoMO) in the relationships between social commerce platform use and consumer mental health. Data were obtained through questionnaires, as well as constructing a research model. Statistical analysis and path analysis of the structural equation model were performed by the software IBM SPSS and AMOS, and the following results were obtained. (1) Influencer expertise and interactivity, informational incentives and FoMO have a significant impact on consumers’ continued use of social commerce platforms. (2) Materialism has no significant effect on consumer social commerce platform use. (3) FoMO mediates the relationships between informational incentives and continued use of social commerce platforms. (4) Consumers’ continuous use of social commerce platforms has a strong relationship with mental health. (5) Continued use of social commerce platforms can lead to intense social engagement, as well as more severe outcomes such as psychological anxiety and compulsive buying. The findings of the paper have important implications for the development of social business theory and management practice.

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Section: Discussion and Future Directions 71 Theoretical Contributionsmentioning

confidence: 99%

The Continued Use of Social Commerce Platforms and Psychological Anxiety—The Roles of Influencers, Informational Incentives and FoMO

Shi

et al. 2021

IJERPH

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“…Os estudos sobre o comércio social têm se concentrado nos fundamentos conceituais do fenômeno e sua perspectiva histórica (LIANG; TURBAN, 2011;CURTY;ZHANG, 2011;YADAV et al, 2013), atividades comerciais e sociais, modelos de negócio emergentes (CHEN et al, 2013;TODRI;ADA-MOPOULOS, 2014), segurança transacional (BARRETO, 2011), características tecnológicas e as estrutura de design do fenômeno (HUANG;BENYOUCEF, 2013;WU et al, 2015;BAGHDADI, 2016) e o comportamento do usuário (KIM;PARK, 2013;HAJLI, 2014aHAJLI, , 2015ZHANG et al, 2014;DZAHABAN;SHIHAB, 2016;LU;FAN;ZHOU, 2016), dentre outras vertentes.…”

Section: Adoção De Social Commerceunclassified

Adoção De Social Commerce: Caminhos Válidos Para O Alcance Da Intenção De Compra Em Mídias Sociais No Contexto Brasileiro

Rios

Luft

2019

FACES Journal

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Este estudo buscou validar uma proposta teórica para a adoção de social commerce que resulte na intenção de compra em mídias sociais por parte dos usuários brasileiros. O referencial teórico explanou histórico, conceitos e características do social commerce e fatores influenciadores ou resultantes do comportamento do usuário para a adoção de social commerce, evidenciando o modelo de pesquisa proposto. Participaram da pesquisa 232 usuários do Facebook que buscam informações sobre produtos em mídias sociais e são consumidores online. Os dados obtidos foram submetidos a análise fatorial confirmatória e os resultados indicaram que a estrutura do modelo teórico é compreensível e válida para os consumidores brasileiros, de modo que os critérios de confiabilidade e validade convergente e discriminante foram atingidos sem a eliminação de itens ou modificação das variáveis. Consequentemente, evidencia-se a força das variáveis estudadas e do potencial do modelo para a mensuração de tal intenção de compra. PALAVRAS-CHAVESocial commerce. Mídias sociais. Adoção de tecnologia. Intenção de compra. Análise fatorial confirmatória.

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“…Huge data and system (Baghdadi, 2016;Hew, Lee, Ooi, & Lin, 2016;Ling & Husain, 2013;Noor, Sulaiman, & Bakar, 2014;J. Wu, Xu, Mo, & Liao, 2015) Trust (Carter, 2013;M.…”

Section: Challenges Referencesmentioning

confidence: 99%

“…As a matter of fact, very few studies focus on social commerce from the perspectives of modeling and framework design (Baghdadi, 2016;Z. Huang & Benyoucef, 2013a;J. Wu et al, 2015).…”

Section: Social Commercementioning

confidence: 99%

Managing reverse logistics in social commerce platforms : theory, methods and applications

Han¹

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The purpose of reverse logistics is recapturing value or proper disposal. However, many companies suffer significantly from poor management of returned products. According to a recent article published in CNBC by the end of 2016, only the returns cost businesses more than $260 billion a year and an average profit loss of 10%. The scarcity of natural resources, green legislation, recognition of reverse-flow value, e-business, good image, customer satisfaction, and information systems have forced companies to better handle of their returns (e.g. commercial returns, warranty returns, lease returns, reusable articles, product recalls, end-of-use returns (EOU) and end-of-life returns (EOL)). Therefore, an appropriate platform for an effective and efficient reverse logistics implementation is urgently required. Social commerce, which is a new business model of e-commerce that makes use of Web 2.0 technologies and social media, support social-related exchange activities by providing a platform that connects consumers, companies, activists, legislators, and the like. Social commerce is not solely for generating more income. As a matter of fact, social commerce is more for engaging customers not only for their shopping thoughts and experiences, but engage in product design, and environmental issues. Firms, through reverse logistics initiatives with social commerce can not only create new sources for revenue but also show corporate social responsibility by increasing their commitment to social, green, and environmental responsibilities. Therefore, a growing number of companies are attempting to streamline the reverse logistics process into social commerce platforms. Thus, the purpose of this dissertation is: to first identify the criteria that should be used in designing and evaluating social commerce for helping companies to better manage their reverse logistics. Then, I will use identified criteria to evaluate the reverse logistics practices of three major global firms (COMPANY A, COMPANY B, COMPANY C). To achieve the main objective of this dissertation, I propose three key questions: (1) What components need to be included in a social commerce design framework? (2) How formalize the reverse logistics processes for companies? (3) How evaluate companies' reverse logistics performances in their social commerce platforms? To answer the interrelated research questions, this Ph.D. thesis has been developed through a variety of methods: taxonomic literature review approach, case study method, Fuzzy TOPSIS and software tool FLINTSTONES. Results include implications for both managers and academics, not only future direction for social commerce and reverse logistics, but also in an inductive manner, about the adjustment of Managing Reverse logistics in social commerce platforms: Theory, methods and applications vi influenced factor (four main criteria and sixteen sub-criteria) for reverse logistics practices in social commerce platforms.

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The Research of Design Based on Social Commerce

Cited by 12 publications

References 21 publications

The Continued Use of Social Commerce Platforms and Psychological Anxiety—The Roles of Influencers, Informational Incentives and FoMO

The Continued Use of Social Commerce Platforms and Psychological Anxiety—The Roles of Influencers, Informational Incentives and FoMO

Adoção De Social Commerce: Caminhos Válidos Para O Alcance Da Intenção De Compra Em Mídias Sociais No Contexto Brasileiro

Managing reverse logistics in social commerce platforms : theory, methods and applications

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