The Revealing of Problems Concerning about Treatment of Kampo Formulae in Hospitalization-by the Analysis of Questionnaires for Pharmacists and Nurses at Ward-

Namiki, Takao; Kasahara, Yuji; Sekiya, Nobuyasu; Chino, Atsushi; Hayashi, Katsumi; Hirasaki, Yoshiro; Ohno, Kenji; Raimura, Masaki; Ogawa, Keiko; Hashimoto, Sumire; Ogawa, Michio; Kita, Toshiaki; Hasegawa, Atsushi; Nakamura, Takako; Kitada, Mitsukazu; Iinuma, Kimiko; Hamano, Takako; Terasawa, Katsutoshi

doi:10.3937/kampomed.60.185

Cited by 3 publications

(2 citation statements)

References 3 publications

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“…Two nurses recalled what was said in as much detail as possible immediately after each telephone consultation. If it took a long time to respond to the inquiry or it was difficult for one nurse to answer, only a brief note was left for items (3) and (4). Then, within the day of the inquiry, these details were written on the "Investigation of Difficult Case" record sheet.…”

Section: Telephone Response Surveymentioning

confidence: 99%

“…According to a survey on Kampo medicine conducted in recent years, 89% of physicians in Japan prescribe Kampo medicines, and there are increasing opportunities for nurses to engage with patients taking Kampo medicines [1]. It has been pointed out that nurses should have a correct understanding of Kampo medicines in order to prevent adverse events related to their administration, such as diminished effects due to incorrect perceptions regarding Kampo medicines [2,3].…”

Section: Introductionmentioning

confidence: 99%

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Survey on Handling Telephone Consultations at a Kampo Outpatient Clinic in Japan - Difficult Consultations and Their Handling by Outpatient Nurses

Koike¹,

Namiki²,

Fujita³

et al. 2020

AJNS

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Aim: In order to clarify how nurses respond to telephone consultations in a Kampo medicine outpatient clinic, a fact-finding survey was conducted on the difficulties involved in handling telephone calls. Methods: The subjects were two outpatient nurses. The contents of consultations that the nurse could not handle alone were extracted from the descriptive data of the telephone calls that each nurse was not able to handle and categorized. Guidelines developed in conjunction with physicians were introduced to clarify and address the causes of the difficulty. One year later, we again administered the telephone response survey so as to compare the results with those of the first survey. Results: Telephone consultations that were difficult for nurses to handle were classified into four categories: 1) consultations about physical disorders, 2) questions about prescribed Kampo medicines, 3) reports and questions based on the patient's own judgment, and 4) questions about treatment and hospitalization. The questions about Kampo medicines related to their "continued administration" and "mix-ups of drugs," and the questions based on patients' self-judgments related to the "reduction of" or "change in" Kampo medicines. One year later, the number of such cases declined to less than half, and no telephone consultations were made within one week after the first visit. Conclusion: As a result of the creation and introduction of guidelines in consultation with physicians, outpatient nurses are now able to answer questions and receive fewer phone calls after patients' first visits.

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Section: Telephone Response Surveymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Survey on Handling Telephone Consultations at a Kampo Outpatient Clinic in Japan - Difficult Consultations and Their Handling by Outpatient Nurses

Koike¹,

Namiki²,

Fujita³

et al. 2020

AJNS

Self Cite

View full text Add to dashboard Cite

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Kampo Medical Education for University Students of Health Education

Yakubo¹,

Kinoshita²,

Ueda³

et al. 2011

Nihon Toyo igaku zasshi

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Many of the students belonging to the School of Health and Social Services will be responsible for health education in the future, and it is important that they have an understanding of the importance of Kampo medicine and the ability to give appropriate guidance in the field. But their educational goals need discussing. We conducted lectures on Kampo medicine with medical school students towards this end, and conducted before and after questionnaire surveys to gauge their effect. Students with a desirable degree of awareness toward Kampo medicine in Japanese society increased from 58.0 ± 15.4% to 88.5 ± 10.2%, and students judging Kampo as either useful or extremely useful rose from 58.4% to 95.9%. It is our hope that, with the raised awareness from these lectures as a base, these students will go on to engage in suitable medical educational activities in the future. health education, tertiary education, Kampo medicine, educational goals

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Survey About Handling Telephone Consultations at a Kampo Outpatient Clinic

Koike

Namiki

Fujita

et al. 2020

Nihon Toyo igaku zasshi

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We conducted a factfinding survey about the difficulties of handling the telephone consultations at a Kampo medicine outpatient clinic. We extracted the details of consultations that could not be handled by an outpatient nurse alone from the descriptive data of the telephone responses described by the nurses in the sur vey. We, then, identified the factors that were involved in the difficulties encountered in these consultations, and countermeasures were established and implemented. One year later, we compared and examined the status of telephone consultations between before and after the factfinding survey. We classified the telephone con sultations that were difficult for the outpatient nurses to handle alone into four categories : (1) consultation about a physical disorder, (2) questions about prescribed Kampo medicines, (3) reports and questions based on the patient's own judgment, and (4) questions about treatment and hospitalization. Some of the questions about Kampo medicines included the continued use of the medicine and drug interactions, and the main topics of the survey's nurse selfjudgment reports were dose reductions and changes in Kampo medicine regimens. As a re sult of the introduction of guidelines prepared by the nurses together with physicians at the clinics, the outpa tient nurses became able to handle telephone consultations about frequently asked questions (FAQs). At 1 year after the survey, the number of cases of difficulties in handling telephone consultations decreased to less than half the original value, and no telephone consultations were made within 1 week after the patients' first visits to the outpatient clinic.

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The Revealing of Problems Concerning about Treatment of Kampo Formulae in Hospitalization-by the Analysis of Questionnaires for Pharmacists and Nurses at Ward-

Cited by 3 publications

References 3 publications

Survey on Handling Telephone Consultations at a Kampo Outpatient Clinic in Japan - Difficult Consultations and Their Handling by Outpatient Nurses

Survey on Handling Telephone Consultations at a Kampo Outpatient Clinic in Japan - Difficult Consultations and Their Handling by Outpatient Nurses

Kampo Medical Education for University Students of Health Education

Survey About Handling Telephone Consultations at a Kampo Outpatient Clinic

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