“…By "ICTs" we mean all technologies that facilitate the handling of information and enable different forms of communication among human actors, between human beings and electronic systems, and among electronic systems (Hamelink, 1999). Prior research has focused on the following: media choice-how people make choices about the different media they use in their communication with others (e.g., Daft & Lengel, 1984;El-Shinnawy & Markus, 1997;Trevino, Daft & Lengel, 1990); media effects-how technologies can impact group interaction processes and group outcomes (e.g., Hilz & Turoff, 1978;McGrath & Hollingshead, 1993;Sproull & Kiesler, 1991) and the interaction between ICTs and group/individual interaction (e.g., Orlikowski & Robey, 1991;Poole & DeSanctis, 1990;Zack & Mckenney, 1995).…”