The rise of the Australian Telecommunications Industry Ombudsman

Stuhmcke, Anita

doi:10.1016/s0308-5961(01)00054-4

Cited by 13 publications

(8 citation statements)

References 6 publications

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“…Our empirical observations reveal that they are relevant and important at least as legitimacy and reputational mechanisms, but that they are more vibrant and more visible in food safety than in telecoms. Unfortunately the literature on civil regulation in the telecoms industry is case-and country-specific, and there is little effort to conceptualize its scope and assess its development, not to mention measuring it (but see Doyle, 1997;Stuhmcke, 2002). Every empirical assessment of the development of civil regulation in this sphere is therefore arbitrary and provisional.…”

Section: Civil Regulation and The Reassertion Of The Public Interestmentioning

confidence: 99%

Regulatory capitalism and the reassertion of the public interest

Levi‐Faur

2009

Policy and Society

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Neoliberalism has not led to the retreat of the state but instead to the restructuring of the state. This has led to new forms of governance where regulation represents the expanding part of government, and where the various modes of governance compete and sometimes are synthesized into global forms of regulation. It will be discussed where such forms have emerged, and where they are yet to emerge. In this new order, best described as regulatory capitalism, the regulatory state meets the regulatory society and actors' demand for and supply of regulation is ever expanding. Rule-making, monitoring and enforcement are becoming increasingly important for democratic policy making. It is being asserted that varieties of regulatory capitalism are produced by the interaction of varying degrees of civil-and state-regulation and variations in the composition of the networks that serve as the backbone that transform autonomous jurisdictions to interdependent ones. Accordingly the paper distinguishes between Corporatists, Pluralist, Command & Control and Laissez-Faire forms of regulatory capitalism.

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Section: Civil Regulation and The Reassertion Of The Public Interestmentioning

confidence: 99%

Regulatory capitalism and the reassertion of the public interest

Levi‐Faur

2009

Policy and Society

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“…The TIO was established in 1993 and is seen in Australia as part of a system of co-regulation (Stuhmcke 2002 has the background). Companies who provide standard telephone services, public mobile services or Internet access are required to be members of the TIO.…”

Section: Australiamentioning

confidence: 99%

The Ngaanyatjarra Lands Telecommunications project: A quest for broadband in the Western Desert

Featherstone¹

2011

TJA

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“…After much public discussion, the TIO was established as a not-for-profit company in 1993 (http://www.tio.com.au; Stuhmcke 2002). It is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia who have a complaint about their telephone or Internet service.…”

Section: Second Line Complaints Handlingmentioning

confidence: 99%