“…These processes are largely competitive, impersonal, and controlled, with victims and offenders rarely, if ever, interacting with each other (Braithwaite, 1999(Braithwaite, , 2002Johnstone, 2002). RJ processes, such as VOCs, typically rely on facilitated dialogic communication to help victims and offenders share their experience of the offense with each other, ask questions of each other, and negotiate ways to make the situation right (Bolívar, Aertsen, & Vanfraechem, 2013;Dignan et al, 2007;Dzur & Wertheimer, 2002;Gavrielides, 2005;Green, Johnstone, & Lambert, 2013;Marshall, 1999;Paul, 2015;Rugge & Cormier, 2013;Umbreit, 2001;Zehr, 2002). As noted above, RJ advocates assert that this interaction can enhance victims' sense of satisfaction, empowerment, and closure (Armour & Umbreit, 2006;Braithwaite, 1999Braithwaite, , 2002Morris, 2002;Morrison, 2006;Zehr, 2002).…”