“…In such digital proliferation, accurate market segmentation becomes imperative (Visser, 2016). Moreover, the efficacy of an effective marketing strategy becomes pivotal in ensuring market competitiveness and retention (Lugina, Rudiana, Budiman, & Taufiq, 2019). This industry has also been impacted by the more recent "decluttering" and "downsizing" movements (Cook & Ryan, 2015;Karim, Nisa, & Imam, 2021;Laitala, Klepp, Haugrønning, Throne-Holst, & Strandbakken, 2021).…”