The role of communication to the retention of seafarers in the profession

Papachristou, Aimilia A.; Stantchev, Damian; Theotokas, Ioannis

doi:10.1007/s13437-015-0085-1

Cited by 29 publications

(22 citation statements)

References 13 publications

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“…Regarding F3, the mean value for the unmarried group [3⋅85] is slightly greater than that of the married group, which can be interpreted to mean that separation from the onshore activities and the difficulty of establishing a partnership or family makes the unmarried group feel a lower level of occupational recognition than the married group. This result is in line with previous studies’ conclusions (Thomas et al., 2003; Papachristou et al., 2015).…”

Section: Discussionsupporting

confidence: 94%

Exploring into contributing factors to young seafarer turnover: empirical evidence from China

Bao

Zheng

et al. 2021

J. Navigation

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Various studies suggest that the maritime industry will continue to face the challenge of seafarer shortages. Young seafarer turnover has become a serious issue that cannot be underestimated. This paper aims to identify the root causes of young seafarer attrition in China and explore relevant solutions. It collects information via semi-structured interviews and questionnaires. Independent sample t-test, one-way ANOVA and least-significant difference are utilised for the variance analysis. The findings of the study show that occupational recognition and family responsibility are the two major factors contributing to young seafarers’ outflow. Chinese seafarers’ health status is another important factor that has received little attention. In addition, young seafarers of 31–35 years old have the most possibility of turnover, due to a number of reasons discussed in this paper. Age 40 or thereabouts is viewed as the watershed moment in a seafarer's career, so efforts should be made to help young seafarers pass through the hard period in their early thirties. This paper suggests that a clear career plan could be a potential solution to retain this backbone group as prospective senior officers.

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Section: Discussionsupporting

confidence: 94%

Exploring into contributing factors to young seafarer turnover: empirical evidence from China

Bao

Zheng

et al. 2021

J. Navigation

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“…In a digital context, Tang [39,40] explored the role of online support groups for seafarer partners, highlighting the tension between the empowering and disempowering effects of such groups [40] as well as how group members shared feelings and experiences of separation [39]. Moreover, Papachristou et al [28] emphasised the importance of communication with families in the retention of seafarers. These studies testify to the critical role that communication, both online and offline, plays in connecting seafarers and their home.…”

Section: Communicating At Seamentioning

confidence: 99%

Fragmented digital connectivity and security at sea

Jensen

2021

Marine Policy

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This paper explores how uneven and often unreliable digital connections shape the patterns and routines of everyday life, work and rest for seafarers, during long periods at sea. Such fragmented connections, which surface when the ship moves in and out of connectivity or when onboard data allowances run out, create a series of uncertainties that might unsettle individual and collective notions of security. Ethnographic in nature, the study engaged 43 seafarers on board two container ships in European waters, during two two-week voyages between February and April 2018. This provided an empirically grounded exploration of how digitally facilitated connections, relations and networks, enabled through increasingly connected ships, shape and reshape seafarer lives. Findings from this study demonstrate the creative ways in which seafarers navigate and negotiate digitally facilitated connections to maintain relational ties with family and friends. The paper concludes by setting out future research directions and practical implications that speak to connectivity and security at sea.

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“…A recent study conducted by [13] showed how computer-meditated communication is portrayed and influenced by robust rules of conduct, where communication arrangements are under constant social pressure. Interestingly, within seafarers, social pressure has shown a strong influence on their work-life at sea due to their social isolation, imbalanced family life, separation from home, family and friends, and lack of free onboard communication facilities [40]. Moreover, relatedness proposes that cruise ship employees need to feel connected with their family and friends at home [5,9,18]: when employees feel satisfied with this need, they experience higher levels of work engagement and well-being.…”

Section: Social Pressure and Fear Of Missing Out As Stimulus To Relatmentioning

confidence: 99%

Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees

Radić

Ariza-Montes

Perlines

et al. 2020

IJERPH

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This study aims to elucidate the idiosyncratic effects of the Internet and online communication on the well-being and life satisfaction of cruise ship employees. Cross-sectional surveys and covariance-based structural equation modelling tools were used. In addition, univariate variance analysis was used to address the effects of socio-demographic variables (years of service on a cruise ship, working department on a cruise ship, gender, age, educational level and place of residency) on latent variables of the conceptual model. The conceptual model draws on existing theory and previous research and was empirically tested on a sample of cruise ship employee internet users. Result show that while being onboard a cruise ship, employees experience strong social pressure to be constantly available and they fear of missing out on important information and life events. Thus, relatedness to friends and family needs satisfaction is of paramount importance for cruise ship employees because they are fully aware that they are dispensable and replaceable to cruise ship companies, however to their friends and family, they are indispensable and unique. Moreover, employees who engage in other tasks/activities while taking part in online communication with friends and family exhibit reduced performance, which leads to poor interaction and social dissatisfaction. Lastly, employees experiencing under-reciprocating exchanges show significant negative effects on their well-being. Overall, the results provided several important theoretical and practical implications relevant to cruise tourism and human resource management.The recent advancements in communication technologies have altered how human beings communicate and associate with one another [24]. The belief that free Internet is a moral human right [10] and should be provided to all seafarers, including cruise ship employees [5] has become increasingly popular. Internet access enhances our lives by providing free, instant, worldwide communication [10]; social network sites play central roles in our everyday activities [25] due to their capability to extend and connect social capital that has stimulating effects on personal psychological well-being [26]. Internet and online communication were introduced as a vision of a connected world where anybody could share experiences and feel less alone [27].

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The role of communication to the retention of seafarers in the profession

Cited by 29 publications

References 13 publications

Exploring into contributing factors to young seafarer turnover: empirical evidence from China

Exploring into contributing factors to young seafarer turnover: empirical evidence from China

Fragmented digital connectivity and security at sea

Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees

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