The Role of Coworker and Supervisor Social Support in Alleviating the Experience of Burnout for Caregivers in the Human-Services Industry

Snyder, Jason

doi:10.1080/10417940802516834

Cited by 23 publications

(25 citation statements)

References 31 publications

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“…The results showed that the physicians in specialization training perceived many functions of social support in their work. Considering earlier studies [11–13,18,19], it is not surprising that the stress-management function strongly emerged in the data. In several earlier studies, a covariation was revealed between physicians’ coping skills and social support [6–12]; this connection was recognized by the physicians in training as well.…”

Section: Discussionmentioning

confidence: 77%

“…In medical work, support from both leaders and co-workers is strongly connected to lowered job strain and improved health outcomes [6–9]. Social support can promote coping [10], diminish occupational stress [11,12] and reduce perceptions of depersonalization [13]. It can prevent psychiatric symptoms and common mental disorders [14,15] and has a protective function against possible suicidal intentions [16,17].…”

Section: Introductionmentioning

confidence: 99%

“…There is also some evidence showing connections between social support and learning or professional development; there are correlations between social support and physicians’ work orientation [24], as well as general practitioners’ work practices [25]. There is some evidence that social support can develop working skills in patient–caregiver relationships [13], and social support can impact managerial learning [26]. Co-worker support is significant for professional efficacy [27] and self-efficacy [28].…”

Section: Introductionmentioning

confidence: 99%

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Social support in the workplace for physicians in specialization training

Mikkola

Suutala

Parviainen

2018

Medical Education Online

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When becoming a specialist, learning-through-service plays a significant role. The workplace affords good opportunities for learning, but the service-learning period may also impose stress on phycisians in specialization training. In medical work, social support has proved to be a very important factor in managing stress. Social support may afford advantages also for learning and professional identity building. However, little was known about how social support is perceived by doctors in specialization training. This study aimed to understand the perceptions of physicians in specialization training regarding social support communication in their workplace during their learning-through-service period. The study was conducted qualitatively by inductively analyzing the physicians’ descriptions of workplace communication. The dataset included 120 essays, 60 each from hospitals and primary healthcare centres. Physicians in specialization training explained the need of social support with the responsibilities and demands of their clinical work and the inability to control and manage their workloads. They perceived that social support works well for managing stress, but also for strengthening relational ties and one’s professional identity. A leader’s support was perceived as being effective, and both senior and junior colleagues were described as an important source of social support. Also co-workers, such as the individual nurse partner with whom one works, was mentioned as an important source of social support. The results of this study indicate that social support works at the relational and identity levels, which is due to the multi-functional nature of workplace communication. For example, consultation functions as situational problem-solving, but also the tone of social interaction is meaningful. Thus, strengthening one’s professional identity or collegial relationships requires further attention to workplace communication. Abbreviations PiST: Physician in specialization training

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Section: Discussionmentioning

confidence: 77%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Social support in the workplace for physicians in specialization training

Mikkola

Suutala

Parviainen

2018

Medical Education Online

View full text Add to dashboard Cite

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“…In contrast to the paucity of literature connecting communication anxiety and communication competence to burnout responses, a large body of literature exists that demonstrates the importance of social support in preventing burnout responses across a variety of work-related contexts (e.g., Acker, 2010;Berlin Ray & Miller,1991;Gray-Stanley & Muramatsu, 2011;Hamaideh, 2011;Maslach et al, 2001;Moreno-Jiménez & Villodres, 2010;Snyder, 2010). For example, Acker (2010) reported a negative correlation between perceptions of support available at an organization and emotional exhaustion, and Moreno-Jiménez and Villodres (2010) demonstrated that perceptions of organizational support, but not friend or family support, was significantly, and negatively related to emotional exhaustion among organizational volunteers.…”

Section: Social Supportmentioning

confidence: 95%

“…2002) and experience a heightened vulnerability to negative emotional responses such as vicarious trauma, secondary traumatic stress (Jenkins & Baird, 2002), and burnout, a form of job stress (Miller, Birkholt, Scott, & Stage, 1995;Snyder, 2010).…”

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confidence: 99%