The Role of e-Governance in Improving Local Governments Performance (Case Study: Sumbawa Regency)

Abstract

This research focused on how technology could help improve local government performance. There are five factors in assessing the IT capacity of information; security, financial support, legislative support, and commitment to the organization. Many variables affect the ability to support the five characteristics. The population of this study was all work units responsible for the local government's performance in Sumbawa Regency, West Nusa Tenggara Province, Indonesia. The sample was randomly selected to assess the effect of e-government in improving local government performance. Every year the work unit must report to the region. Regression analysis was employed in this study by using SEM-PLS software. The data showed that the variables of executive competence, financial Support, information security, legislative Support, and organizational commitment affected information capacity by 59.4%. The function of e-government in improving local government performance must be realized. For e-government to improve the performance of local governments, the two provincial/central governments must conduct socialization with local governments. Limitations of the study included the limited sample size, which might not represent the original status of citizens, and the short study period.

Apakah Kesuksesan Layanan Government-to-Employees Berhasil Menciptakan Nilai Publik?

“…Variabel net benefit pada model kesuksesan sistem informasi Delone & Mclean pada penelitian ini kami modifikasi dengan menggunakan dimensi nilai publik, yaitu kinerja organisasi dan kelestarian lingkungan. Pemilihan dimensi kinerja organisasi kami pilih dari sekian banyak dimensi nilai publik karena pemanfaatan egovernment dipercaya telah memberikan konstribusi terhadap peningkatan kinerja organisasi publik di Indonesia (Jauhari et al, 2020;Kurniawan et al, 2023). Sedangkan alasan pemilihan dimensi kelestarian lingkungan karena berdasarkan penelitian terdahulu merupakan suatu nilai publik yang penting dan dipersepsikan secara positif oleh warga negara dalam konteks negara berkembang (Deng et al, 2018;Karunasena & Deng, 2012).…”