The role of E-service quality in shaping online meeting platforms: a case study from higher education sector

Demi̇r, Ahmet; Maroof, Lubna; Khan, Noor Us Sabbah; Ali, Bayad Jamal

doi:10.1108/jarhe-08-2020-0253

Cited by 123 publications

(109 citation statements)

References 97 publications

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“…The link between empowerment and corporate culture is deep and mutually beneficial. The manager emphasizes the strong characteristics of the commitment in the managed area and reconsiders the authorizations given not centrally to additional authorities and the establishment of administrative questionnaires in light of the overall goals set(Demir et al 2020). Since empowered people have self-reaction and merge in the way work is done, high levels of empowerment could create a powerful cultural environment in all organizations.…”

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confidence: 99%

Business strategy: The influence of Strategic Competitiveness on competitive advantage

Ali¹,

Anwar²

2021

EEC

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The study's aim was to look into the different aspects of strategic competitiveness and how they affect competitive advantage in the private sector in Iraq's Kurdistan region. The researchers used four Strategic Competitiveness dimensions to assess the current analysis (Competitive strategies, innovation culture, managerial ethics, and Innovative Ideas). In order to interpret the current analysis, a quantitative methodology was used. The technique or process that the researcher is willing to accept in selecting objects for the sample is referred to as sample design. The research sample was chosen using a random sampling method and was carried out in various banks. A total of 125 questionnaires were distributed, but only 112 participants completed them correctly. Competitive strategies as a Strategic Competitiveness dimension has an important and positive impact on competitive advantage at a 5% level, according to the findings. The findings indicate that the Strategic Competitiveness dimension of Skills & Competencies has an important and positive impact on competitive advantage at a 5% stage. The findings show that entrepreneurial thought has an important and positive impact on the Strategic Competitiveness dimension, with a competitive advantage of 5%. The findings indicate that the Strategic Competitiveness dimension of Innovative Ideas has an important and positive impact on competitive advantage at a 5% stage. Furthermore, all beta values are greater than.001. The modified R2 for all models is quite large (0.693, 0.621, 0.712, and 0.763, respectively), meaning that the models' ability to explain variance in competitive advantage due to variation in independent variables is quite good. The F-value indicates that the explanatory variables in the model are jointly statistically important, and the Durbin-Watson (DW) statistics indicate that the models have autocorrelation.

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confidence: 99%

Business strategy: The influence of Strategic Competitiveness on competitive advantage

Ali¹,

Anwar²

2021

EEC

Self Cite

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“…H4: Knowledge management mediates Knowledge application as knowledge management element to production management of carpet manufacture. As we can see in table (1), the result of KMO for all independent variables (Knowledge creation as knowledge management element, Knowledge storage as knowledge management element, knowledge sharing as knowledge management element, and Knowledge application as knowledge management element), knowledge management as mediator and production management of carpet manufacture as dependent variable r; is .731 which is higher than .001 this indicates that the sample size used for the current study was more than adequate. Furthermore, the result of Chi-Square is 2.009 with the significant level .000.…”

Section: Methodsmentioning

confidence: 83%

“…While the term "knowledge management know-how" has a simple definitions, there are several viewpoints and applications, at least three of which do not use this skill. but as the pace of market growth increases, the importance of a method of profitable as well as a path to competitiveness (Demir et al 2020).…”

Section: Knowledge Managementmentioning

confidence: 99%

“…According to the classical model, a program manager is typically a central to the programs that they are managing. the issue with this model is that it attributes all the control and accountability to the same person or person/group rather than spreading them out equally among the various areas and departments Program-managed and projectized organizations should grant program manager and project manager the authority they oversee the maximum freedom to innovate and to enable full participation in change (Demir et al 2020). While it is far more common to use a matrix for organizational management, the matrix is still present in many organizations.…”

Section: Introductionmentioning

confidence: 99%

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A study of knowledge management alignment with production management: A study of carpet manufacture in Kurdistan region of Iraq

Ali¹,

Anwar²

2021

IJELS

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The manufacturing sector has been profoundly impacted by advances in project management knowledge. As a result, it is critical to optimize service development processes in every project. The aim of this research was to increase cement manufacturing production by applying knowledge management concepts and Knowledge management as a mediator. The study was conducted at various cement manufacturing facilities in Iraq's Kurdistan province. To quantify production improvement in cement companies, the researchers examined four facets of knowledge management: Knowledge creation, Knowledge storage management, knowledge sharing, and Knowledge application, with Knowledge management serving as a mediator. To conduct the current analysis, the researchers used a quantitative research approach in the form of a survey. The questionnaire was randomly distributed to 140 administrative employees of various cement manufacturing companies in the Kurdistan region. The researchers did, however, collect 128completed questionnaires. To assess developed research hypotheses, the study used hierarchical multiple regression analysis and the Sobel test. The findings indicated that all knowledge management elements (Knowledge creation, Knowledge storage development, knowledge sharing, and Knowledge application) had a clear and important positive relationship with increased production at carpet manufacturers in Iraq's Kurdistan region. Additionally, the findings indicated that all knowledge management concepts with a mediator (project management development program) had an indirect positive and important relationship with increased production at cement manufacturing facilities in Iraq's Kurdistan region.

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“…Vlačić, et al (2021) investigated the level of market culture of the EU individual through the websites of National Tourism Organizations (NTOs) in order to achieve the latest positioning for the EU countries based on the degree of commercialization of the culture, also used the Balanced Scorecard approach, the Coincidence coefficients of Kendal and the analysis of the non-parametric bidirectional variance of Friedman(Anwar & Qadir, 2017) Demir et al (2020). focused on what Singapore organizations neglected when they were addressing knowledge management.…”

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confidence: 99%

The Effect of Marketing Culture Aspects of Healthcare Care on Marketing Creativity

Ali¹,

Anwar²

2021

IJELS

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The main purpose of this study is to analysis the impact of marketing culture aspects of healthcare on marketing creativity. The research was conducted at healthcare sectors in Kurdistan region of Iraq. The researchers employed quantitative research method via using a survey to measure the current study. However, the researchers were able to gather 161 completed questionnaires. The researchers applied hierarchal multiple regression analysis and Sobel test to measure the current study; the findings revealed. The findings proved that there is a positive and significant direct and indirect relationship between cultural value and cultural satisfaction as marketing culture aspects and marketing creativity, moreover cultural experience has a positive and significant mediating role between Cultural value as marketing culture aspect and marketing experience. However, a key element in improving patient-endorsed healthcare systems is an emphasis on cost savings and increased quality, as well as differentiated industry. This are achievable with the acquisition of new technology and well-trained and driven workers who can use their expertise for the good of society in a way that carves out a distinct market that rivals can seldom replicate or copy at a high cost.

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The role of E-service quality in shaping online meeting platforms: a case study from higher education sector

Cited by 123 publications

References 97 publications

Business strategy: The influence of Strategic Competitiveness on competitive advantage

Business strategy: The influence of Strategic Competitiveness on competitive advantage

A study of knowledge management alignment with production management: A study of carpet manufacture in Kurdistan region of Iraq

The Effect of Marketing Culture Aspects of Healthcare Care on Marketing Creativity

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