2013
DOI: 10.1016/j.pragma.2013.05.014
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The role of emotions in relational work

Abstract: While the role of emotions for communication has been recognized as important in numerous research disciplines, insights have rarely been exploited for linguistic research, nor have they been incorporated systematically in the traditional theories on relational work. This paper offers a literature review on emotion research for linguists and then focuses in particular on the creation of relational meaning within interpersonal pragmatics. Since emotional display is often signalled in gestures or facial expressi… Show more

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Cited by 58 publications
(26 citation statements)
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“…Recent pragmatic work has focused on emotion and impoliteness (Culpeper 2011;Langlotz and Locher, 2012;Langlotz and Locher, 2013;Langlotz and Soltysik Monnet (2014) but still lags behind areas in pragmatic research such as speech acts. While sociolinguists have investigated swearing and swearwords, they have typically done so from a monolingual perspective.…”
Section: Emotion and Swearing In Multilingual Contextsmentioning
confidence: 99%
“…Recent pragmatic work has focused on emotion and impoliteness (Culpeper 2011;Langlotz and Locher, 2012;Langlotz and Locher, 2013;Langlotz and Soltysik Monnet (2014) but still lags behind areas in pragmatic research such as speech acts. While sociolinguists have investigated swearing and swearwords, they have typically done so from a monolingual perspective.…”
Section: Emotion and Swearing In Multilingual Contextsmentioning
confidence: 99%
“…O' Driscoll (1996: 29) offers examples of acts which may or may not be performed (and are subject to cross-cultural and cross-situational variability). And Langlotz & Locher (2013) stress the importance for participants in interaction of the presence or absence of emotional signals relative to norms and expectations. As they exemplify, it can be either presence of absence which is the marked case.…”
Section: Resultsmentioning
confidence: 99%
“…iii. Desde la prágmatica de las emociones y su influencia en contextos grupales y de trabajo (26) . iv.…”
Section: Competencias En El áRea De Ciencias Económicas Y Empresaunclassified