The role of employee preferences and organizational culture in explaining e-commerce orientations

Kabasakal, Hayat; Asugman, Gulden; Develioğlu, Kazım

doi:10.1080/09585190500521490

Cited by 5 publications

(4 citation statements)

References 38 publications

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“…Employees see their supervisors as primary sources of information about their organizations and about their upper management (Lee, 2001). Today most of the interactions between remote working followers and their leaders are in the form of computer-mediated communication that is missing face-to-face communication's contextual cues (Kabasakal, Asugman, & Develioğlu, 2006). Effective leaders have adaptive communication skills and they adapt their communication according to situation and follower (Fisher & Ellis, 1990).…”

Section: Theoretical Framework and Hypothesis Development Organizatiomentioning

confidence: 99%

Leader’s ICT Usage’s Influence on Follower’s Positive Work Attitudes Via Perceived Leader-Follower Relations

Börekçi

2009

Journal of Leadership & Organizational Studies

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In this study, leader’s information and communication technology (ICT) usage in conducting business and in communication is indicated as having influence on follower’s positive work attitudes through the mediation of perceived leader-follower relations. Mediated regression analyses were conducted based on the followers’ perceptions data. The study revealed that ICT usage by leader affects follower’s perceptions related to his or her relation with his or her leader, which in turn influence follower’s positive work attitudes such as loyalty, trust, satisfaction, and perceived distributive justice.

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Section: Theoretical Framework and Hypothesis Development Organizatiomentioning

confidence: 99%

Leader’s ICT Usage’s Influence on Follower’s Positive Work Attitudes Via Perceived Leader-Follower Relations

Börekçi

2009

Journal of Leadership & Organizational Studies

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“…There is a decision-making process in every business transaction (Rizi et al, 2023). E-commerce business processes require work processes undertaken by employees who are motivated and integrated into the organization (Kabasakal et al, 2006). This is to ensure the effectiveness of the implementation of the business processes carried out by the employees.…”

Section: E-commercementioning

confidence: 99%

Employee Satisfaction Factors in the E-Commerce Company: The Mediating Role of Employee Engagement

Azmy

2024

J. Indones. econ. bus. (Online)

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Introduction/Main Objectives: This study discusses the factors that have implications for job satisfaction in e-commerce companies. The focus of the study is to analyze the organizational commitment, spiritual leadership, and technological advancement, which are mediated by employee engagement. Background Problems: Some e-commerce companies have problems with their employees’ level of satisfaction. This study provides recommendations for dealing with the satisfaction factors of employees working in e-commerce. Novelty: The novelty of this study is that it offers a different model for measuring job satisfaction. Employee engagement is used as a mediating variable to measure the implications for employee satisfaction in e-commerce companies. One of the variables used is technological advancement. Research Methods: This study uses the PLS-SEM method. The total respondents is 250 employees who work in e-commerce companies. Purposive sampling is used, according to the research needs, with a total of 207 respondents. The object of this study is a business organization that is engaged in e-commerce. Finding/Results: The direct and indirect effects of employee satisfaction are implied by spiritual leadership and organizational commitment. Technological advancement has no direct or indirect effect on employee satisfaction. Employee engagement has a mediating role in both the direct and indirect effects on employee satisfaction. Conclusion: E-commerce organizations should pay more attention to their employees’ development through building their technological capabilities. This research can explain the improvement in a business’s quality through its employees’ satisfaction. This adds value to human resources management.

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“…Communication that ignores cultural variabilities can possibly signal problems (Lailawati, 2005) because culture has always been an essential domain for global business study (Kabasakal et al, 2006).…”

Section: Introductionmentioning

confidence: 99%

Medical Tourism Digital Promotion: A Contrastive Study From an Intercultural Communication Perspective

Halim,

Yaacob,

Rahman

2023

The European Proceedings of Social and Behavioural Sciences

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The 2019 COVID-19 coronavirus disease, which has a significant influence on the medical tourism sector, necessitates the sector to focus on its online promotional messaging strategy. Given that the medical tourism sector is a global one, cultural diversity is also essential. However, promotional texts overlooked the cultural variabilities that can prevent potential global medical tourists from understanding the targeted marketing messaging. This study's objective was to look into the way in which selected Malaysian and Singaporean private hospital websites are presented to disseminate marketing messages to global patients travelling for medical treatment. For linguistic analysis, this study used Halliday's metafunction theory from the Systemic Functional Linguistic approach. The linguistic data were further analysed utilising the high and low context classification of cultures provided by Hall's cultural dimension of context dependency. High-context exhibits indirect communication and low-context demonstrates direct communication. The selected Malaysian and Singaporean webpages had features that were more common in low-context societies, such as complex code system, explicit message, highly structured message, focalisation of information and linear organisation. These findings were not consistent with the existing intercultural communication consulted in the literature which has associated Asian countries to high-context culture. The findings can assist stakeholders in medical tourism, website designers, and copywriters to understand the communicative strategies and possible cultural sensitivities in designing medical tourism websites for a country's successful international promotion.

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The role of employee preferences and organizational culture in explaining e-commerce orientations

Cited by 5 publications

References 38 publications

Leader’s ICT Usage’s Influence on Follower’s Positive Work Attitudes Via Perceived Leader-Follower Relations

Leader’s ICT Usage’s Influence on Follower’s Positive Work Attitudes Via Perceived Leader-Follower Relations

Employee Satisfaction Factors in the E-Commerce Company: The Mediating Role of Employee Engagement

Medical Tourism Digital Promotion: A Contrastive Study From an Intercultural Communication Perspective

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