The Role of Information and Communication Technology in Home Services:                 Telecare Does not Satisfy the Needs of the Elderly

Söderlund, Riitta

doi:10.1177/1460458204042237

Cited by 16 publications

(11 citation statements)

References 24 publications

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“…The DNs asserted that ICT cannot replace people, and physical and human presence is still important. This is in line with the observation by Söderlund [ 32 ] who examined the use of ICT as a support tool for older people with severe disabilities in need of help when living at home. To satisfy their needs, practical help and physical encounters were essential.…”

Section: Discussionsupporting

confidence: 90%

Swedish District Nurses� Attitudes to Implement Information and Communication Technology in Home Nursing

Nilsson¹,

Skär²,

Söderberg³

2008

Open Nurs J

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Abstract:The use of information and communication technology has increased in the society, and can be useful in nursing care. The aim of this study was to describe district nurses' attitudes regarding the implementation of information and communication technology in home nursing. The first and third authors performed five focus group discussions with 19 district nurses' from five primary healthcare centres in northern Sweden. During the focus group discussions, the following topics were discussed: the current and future use of information and communication technology in home nursing; expectations, advantages, disadvantages and hindrances in the use of information and communication technology in home nursing; and the use of information and communication technology from an ethical perspective. The transcribed focus group discussions were analysed using qualitative content analysis. The results showed that district nurses' attitudes were positive regarding the use of information and communication technology in their work. They also asked for possibilities to influence the design and its introduction. However, the use of information and communication technology in home nursing can be described as a complement to communication that could not replace human physical encounters. Improvements and risks, as well as the importance of physical presence in home nursing were considered vital. The results revealed that the use of information and communication technology requires changes in the district nurses' work situation.

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Section: Discussionsupporting

confidence: 90%

Swedish District Nurses� Attitudes to Implement Information and Communication Technology in Home Nursing

Nilsson¹,

Skär²,

Söderberg³

2008

Open Nurs J

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“…In Spain, the main responsibility for policy on home nursing rested with the regional governments, while on home help it was shared between municipalities and regions [51]. This sort of division of responsibilities also existed in Finland [37] and Portugal [50]. …”

Section: Resultsmentioning

confidence: 99%

“…Most studies provided information on more than one of the four domains distinguished ('policy & regulation', 'financing', 'organisation & service delivery' and 'clients & informal carers') [ 8 , 9 , 11 - 16 , 18 , 19 , 21 , 23 , 25 , 26 , 28 - 31 , 34 , 35 , 37 - 41 , 44 , 47 - 51 , 55 , 57 , 58 , 60 - 62 , 64 , 67 , 69 , 71 , 76 - 81 ]; close to one-third focused on only one of them. For most countries information was available for each of the four domains, but the amount of information per domain differed considerably.…”

Section: Resultsmentioning

confidence: 99%

Home care in Europe: a systematic literature review

Genet

Boerma

Kringos

et al. 2011

BMC Health Serv Res

381

384

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BackgroundHealth and social services provided at home are becoming increasingly important. Hence, there is a need for information on home care in Europe. The objective of this literature review was to respond to this need by systematically describing what has been reported on home care in Europe in the scientific literature over the past decade.MethodsA systematic literature search was performed for papers on home care published in English, using the following data bases: Cinahl, the Cochrane Library, Embase, Medline, PsycINFO, Sociological Abstracts, Social Services Abstracts, and Social Care Online. Studies were only included if they complied with the definition of home care, were published between January 1998 and October 2009, and dealt with at least one of the 31 specified countries. Clinical interventions, instrument developments, local projects and reviews were excluded. The data extracted included: the characteristics of the study and aspects of home care 'policy & regulation', 'financing', 'organisation & service delivery', and 'clients & informal carers'.ResultsSeventy-four out of 5,133 potentially relevant studies met the inclusion criteria, providing information on 18 countries. Many focused on the characteristics of home care recipients and on the organisation of home care. Geographical inequalities, market forces, quality and integration of services were also among the issues frequently discussed.ConclusionsHome care systems appeared to differ both between and within countries. The papers included, however, provided only a limited picture of home care. Many studies only focused on one aspect of the home care system and international comparative studies were rare. Furthermore, little information emerged on home care financing and on home care in general in Eastern Europe. This review clearly shows the need for more scientific publications on home care, especially studies comparing countries. A comprehensive and more complete insight into the state of home care in Europe requires the gathering of information using a uniform framework and methodology.

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“…Nevertheless, the use of ICT might create value to individuals with minor or moderate disabilities." [13] …”

Section: Physical Care Vs Communication/information Exchangementioning

confidence: 99%

Defining Service Elements in Home Care

Auvinen

Silen

Groop

et al. 2011

2011 Annual SRII Global Conference

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We present a service element conceptualization for home care -a growing, but largely undermanaged sector. In home care, a visit is the basic service element, which consists of several service tasks performed during the visit. These tasks determine the essential characteristics of the visit regarding resource planning, resource optimization and scheduling. We propose a typology to define the various tasks performed during the home care visits according to three attributes; purpose, time criticality and type of activities. Each attribute also has two states. This classification produced eight different visit types. The typology was tested in a field study by observing 67 visits to 18 customers in a mid-size European municipality. As the time-critical tasks in the current mode of operation are dominant, capacity management cannot focus on leveling but needs to use a chase capacity approach. As most visits require personal service, there were insignificant possibilities to efficiency improvement through ICT-mediated services.

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The Role of Information and Communication Technology in Home Services: Telecare Does not Satisfy the Needs of the Elderly

Cited by 16 publications

References 24 publications

Swedish District Nurses� Attitudes to Implement Information and Communication Technology in Home Nursing

Swedish District Nurses� Attitudes to Implement Information and Communication Technology in Home Nursing

Home care in Europe: a systematic literature review

Defining Service Elements in Home Care

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