The role of information and communication technology (ICT) in mobilization of sustainable development knowledge: a quantitative evaluation

Purpose – Knowledge is the currency of the current economy, a vital organisational asset and a key to creating a sustainable competitive advantage. The consequent interest in knowledge management (KM) has spurred an exponential increase in publications covering a broad spectrum of diverse and overlapping research areas. The purpose of this paper is to provide a literature review and categorised analysis of the rapidly growing number of KM publications, and offer a comprehensive reference for new-comers embarking on research in the field with a particular focus on the area of knowledge measurement. Design/methodology/approach – A total of 350 articles published in peer-reviewed journals over the last decade are carefully reviewed, analysed and categorised according to their specific subject matter in the KM context. Findings – KM research tends to fall in one of five categories: Ontology of Knowledge and KM, Knowledge Management Systems, Role of Information Technology, Managerial and Social issues, and Knowledge Measurement. Despite the accumulation of extensive publication efforts in some areas, a series of disagreements and a theory-practice gap are revealed as challenging issues that need to be addressed. Research limitations/implications – The scope of this study does not cover KM research in its entirety due to the vast nature of the research field. Originality/value – This paper presents a new birds-eye view of the KM landscape through a novel taxonomy of KM research providing researchers with new insights for future applied research, and offers a comprehensive critical review of major knowledge measurement frameworks.

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“…As Mohamed et al (2010) conclude: "IT as a utopian panacea will fail. Equally, the KM initiative that undervalues IT will follow suit.…”

Section: Table 1: Software Tools For Kmmentioning

confidence: 99%

Knowledge management and measurement: a critical review

Ragab

Arisha

2013

J of Knowledge Management

192

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“…Starting with the first research proposition, few of the articles found truly discuss the possible links and benefits that may be achieved in the joint introduction of the themes of sustainability and knowledge management. This was confirmed by the bibliographical search, which did not require further refinement with additional terms, and by the low number of articles analyzed (49), of articles that present both themes as relevant and having a very relevant relationship between one another (24), or of articles that present the themes of knowledge management and sustainability in the full sense of the term and identify them as having major relevance (14). The bibliometric study made it clear that the link between the two themes is quite recent, with a noticeable increase in the number of articles having occurred beginning in 2009.…”

Section: Discussionmentioning

confidence: 92%

“…The texts discuss the application of sustainability and knowledge management policies with an almost exclusively top-down direction in the organization. There are articles, for example, that discuss the importance of the role of leaders or of decision-makers in organizations [7,24], of specialists and important stakeholders [22,32,34] and of academia (students) in the introduction of real policies [5].…”

Section: Resultsmentioning

confidence: 99%

The workers role in knowledge management and sustainability policies

Bolis

Brunoro

Sznelwar

2012

Work

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Based on the concepts of sustainability and knowledge management, this article seeks to identify points of contact between the two themes through an exploratory study of existing literature. The first objective is to find, in international literature, the largest number of papers jointly related to the theme of knowledge management and sustainability. In these documents, the authors looked at the kind of relationship existing between the two themes and what the benefits introduced in organizations are. Based on an ergonomic point of view, the second objective of this article is to analyze the role of the worker (whether at the strategic or operational level) and his importance in this context. The results demonstrate that there is very little literature that addresses the two themes together. The few papers found, however, can be said to show the many advantages of introducing sustainability policies supported by adequate knowledge management. Very little has been studied with regards to the role of workers, which could be interpreted as meaning that little importance is given to the proactive role they may play. On the other hand, there is a high potential for future research in these areas, based on the high level of consideration of workers in knowledge management and sustainability literature, as well as in literature in the areas of ergonomics and sociology.

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“…The partner firms co-create new knowledge and competencies and learn by sharing knowledge through different knowledge-sharing mechanisms (Mason et al, 2012;Ranucci & Souder, 2015). Explicit knowledge sharing in organizations appears more common, as it can more easily be acquired, stored, and shared (Mason et al, 2012;Wang & Wang, 2012) through handbooks, formal language, systematic procedures, and information and communication technology (ICT) systems and training programs (Holste & Fields, 2010;Mohamed, Murray, & Mohamed, 2010). ICT infrastructures enable the sharing of a vast amount of timely, accessible, and meaningful information and knowledge (Mohamed et al, 2010).…”

Section: Knowledge-sharing Mechanisms and Knowledge Sharingmentioning

confidence: 99%

Individual and organizational learning from inter‐firm knowledge sharing: A framework integrating inter‐firm and intra‐firm knowledge sharing and learning

2018

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Literature has highlighted but not explored links between knowledge sharing and learning at inter-firm and intrafirm levels. Using the single case of an aviation refuelling company as the basis for our research methodology and collecting data through 34 semi-structured interviews, we develop a framework that integrates knowledge sharing and learning at inter-firm and intra-firm levels. We show that intra-firm knowledge sharing capabilities facilitate the diffusion of inter-firm learning within organizations. Moreover, inter-firm trust manifests in different forms that affect individual and organizational learning. The purpose of collaboration determines what a firm learns or discards. The findings are important for organizations facing a shortage of skills.

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The role of information and communication technology (ICT) in mobilization of sustainable development knowledge: a quantitative evaluation

Cited by 49 publications

References 41 publications

Knowledge management and measurement: a critical review

Knowledge management and measurement: a critical review

The workers role in knowledge management and sustainability policies

Individual and organizational learning from inter‐firm knowledge sharing: A framework integrating inter‐firm and intra‐firm knowledge sharing and learning

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