The role of IT competences in gaining value from e-business: An SME case study

Ashurst, Colin; Cragg, Paul B.; Herring, Pauline

doi:10.1177/0266242610375703

Cited by 55 publications

(60 citation statements)

References 35 publications

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“…In fact, limited financial resources cause SMEs to provide less training to their employees which leads to insufficient ICT expertise within the organization (Windrum and Berranger, 2002). Although SMEs face resource limitations, some argue that they should not ignore the significance of ICT but instead embrace new technologies in their businesses to obtain greater value through e-Business usage (Ashurt et al, 2011). Lin (2007) claims that organizational learning is crucial to the process of adopting new technologies in an organization.…”

Section: Organizationalmentioning

confidence: 99%

Empirically Examining Barriers to E‐business Adoption in SMEs in Indonesia

Irma

Chong

Ram

2016

E J Info Sys Dev Countries

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We examine SMEs' attitudes towards e-Business adoption from a multi-dimensional perspective to provide an understanding of the challenges and barriers to e-Business adoption in the SMEs context. We derive a framework containing the interaction among various elements that influence e-Business adoption. The framework was analysed with data from case studies involving Indonesian SMEs. Prior findings have shown the importance of eBusiness for companies' growth. However, we have extended this evidence by providing an understanding of issues that are important for e-Business adoption in the SMEs context. We have empirically established that e-Business adoption occurs through an interaction of various internal and external factors with owner-manager-related factors having the greatest influence on the outcome. The understanding of issues identified by this study will help policy makers, business owners, industry institutions, and other stakeholders to influence the uptake of e-Business among SMEs in Indonesia and elsewhere. Theoretical and practical implications are discussed.

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Section: Organizationalmentioning

confidence: 99%

Empirically Examining Barriers to E‐business Adoption in SMEs in Indonesia

Irma

Chong

Ram

2016

E J Info Sys Dev Countries

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“…In the context of SMEs, Ashurst, Cragg, and Herring () found that IT competence is one of the most important competitive advantages because of the vital role it plays in ensuring an accurate flow of information about product and financial status that reflects the critical status of the supply chain. The result of an empirical study by Tippins and Sohi (), however, suggests that firms looking for strategic advantage should not only develop IT competency but also should simultaneously focus on organizational culture and organizational learning.…”

Section: Enhancing Competitiveness With It Competencementioning

confidence: 99%

Organizational Culture, IT Competence, and Supply Chain Agility in Small and Medium‐Size Enterprises

et al. 2014

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The ability to manage a supply chain flexibly and responsively is essential to competitive advantage, particularly for small and medium‐sizes enterprises (SMEs) that lack the economies of scale of larger firms. An examination of the relationship among organizational culture, information technology (IT) competence, and supply chain agility leads to a conceptual framework that can help SMEs structure their business strategies and practices to keep them aligned with market changes. © 2014 Wiley Periodicals, Inc.

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“…Although small businesses make an important contribution to national economies, their effective use of ICT could improve their contribution (Kapurubandara, 2009) and benefits can potentially be obtained from ICT use to 'transform' businesses (Alonso Mendo & Fitzgerald, 2005). However, small businesses have typically not gained the value from their online presence that might have been expected (Ashurst et al, 2011).…”

Section: Introductionmentioning

confidence: 99%

Representing small business web presence content: the web presence pyramid model

Burgess

2016

European Journal of Information Systems

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This article investigates 'stage' models that have been developed for researchers, practitioners and policymakers to explain how small businesses move from a basic to a sophisticated online presence and/or provide advice as to how they could do this. The main problem of these models is that small businesses do not necessarily develop their online presence in this manner. In addition, they do not consider that the online presence of most small businesses extends beyond their own website to the use of third party web portals, business directories and more recently social media websites. A new model, the web presence pyramid model, is thus proposed. The model represents the adoption levels of different categories of website features and does this in a non-linear manner, overcoming a limitation of stage models. A further contribution of the article is the classification of the web presence of small business industry sectors into new categories: Basic Web Presence; Added Value Websites; Online Database Websites and Payment Web Presence. A survey approach was used to conduct an online content analysis of the web presence of Australian small businesses, with the different types of web presences across industry sectors presented using the web presence pyramid model.

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The role of IT competences in gaining value from e-business: An SME case study

Cited by 55 publications

References 35 publications

Empirically Examining Barriers to E‐business Adoption in SMEs in Indonesia

Empirically Examining Barriers to E‐business Adoption in SMEs in Indonesia

Organizational Culture, IT Competence, and Supply Chain Agility in Small and Medium‐Size Enterprises

Representing small business web presence content: the web presence pyramid model

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