2004
DOI: 10.1007/978-3-540-24683-1_2
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The Role of Knowledge Mapping in Electronic Government

Abstract: Abstract. This paper explores the role of knowledge mapping in electronic government. It begins by outlining the rationale for knowledge mapping. It then reviews different conceptualisations of knowledge maps. These include concept, competency and process based maps. Then, it illustrates the application of these maps in a series of examples from the Australian government websites. The paper concludes by identifying some major issues and challenges for the future of knowledge mapping in electronic government.

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Cited by 5 publications
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“…(Handzic, 2004) classifies knowledge representation within organizations in three categories of knowledge maps: -Concept-based maps: taxonomies for capturing and organizing knowledge of an organization around topical areas; they improve visibility and usability of organizational knowledge.…”
Section: Introductionmentioning
confidence: 99%
“…(Handzic, 2004) classifies knowledge representation within organizations in three categories of knowledge maps: -Concept-based maps: taxonomies for capturing and organizing knowledge of an organization around topical areas; they improve visibility and usability of organizational knowledge.…”
Section: Introductionmentioning
confidence: 99%