The Role of Logistics Service Providers in Supply Chain Performance Management: A comprehensive Literature Review

Sheikh, Zaryab; Rana, Sudhir

doi:10.6007/ijarbss/v4-i5/886

Cited by 8 publications

(6 citation statements)

References 19 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The practice of quality management through process management has evolved from the era of quality control through supervision and statistical quality control, towards a systems approach, strategy and knowledge management (Salajeghe et al, 2014). System-based, process management is one of the components in total quality management practices (besides leadership, strategic management, human resource focus and customer focus) that affect performance (Fernández-López et al, 2018) measured in terms of scientific production.…”

Section: Hypothesis Development Effect Of Process Management On Organ...mentioning

confidence: 99%

Process Management Practice Analysis on Organizational Performance Mediated by Knowledge Creation

Wartini,

Wiradendi,

Imaniyati

et al. 2023

JDM

View full text Add to dashboard Cite

Knowledge is an important resource that supports process management to produce efficient and effective products and services. The research objective is to examine the influence of process management on performance through the role of knowledge creation in the future of new normal. Survey method with saturated sample was used for data collection on 126 head of study programs at public and private universities in the city of Semarang. Partial Least Square-Structural Equation Modeling (PLS-SEM) approach was used to analyze the data. The results of the study found that process management has no direct effect on organizational performance and knowledge creation directly affects performance. Tests indirectly show that the knowledge creation shown to mediate the effect of process management on organizational performance. Implications of research for leaders as a consideration in the implementation of process management practices and knowledge creation in the new normal era of the organization. Suggestions for future research should use a longitudinal design, so that studies can be developed and explored more deeply and prepare other techniques or strategies as alternative solutions in data collection so that they are in accordance with the set targets

show abstract

Section: Hypothesis Development Effect Of Process Management On Organ...mentioning

confidence: 99%

Process Management Practice Analysis on Organizational Performance Mediated by Knowledge Creation

Wartini,

Wiradendi,

Imaniyati

et al. 2023

JDM

View full text Add to dashboard Cite

show abstract

“…The TPL and logistics literature is maturing with several literature reviews (Marasco 2008;Selviaridis & Spring 2007;Sheikh & Rana 2014), and it is developing insights into TPL strategic management (Borgström et al 2021;El Baz & Laguir 2017;Scarsi & Spinelli 2017) and the development processes that take place between TPL providers and their customers (Flint et al 2005).…”

Section: Theorymentioning

confidence: 99%

Third-party logistics providers’ strategic development in Sweden: Learning from a crisis

Borgström

Hertz²,

Jensen³

et al. 2022

Journal of Transport and Supply Chain Management

View full text Add to dashboard Cite

Background: The enacted sensemaking of third-party logistics (TPL) providers during the pandemic crisis may present an opportunity to explore their strategic operations.Objectives: The aim is to understand the TPL strategic implications related to a crisis and specifically how TPL providers make sense of and respond to crises. The two research questions are as follows: How has the COVID-19 pandemic crisis affected the business operations of TPL providers? What have TPL providers learnt from enacting the crisis, and how has this experience affected their strategic development?Method: We conduct an abductive study using combined data from interviews and a targeted archive search. The data are focused on the Swedish context and on a period of the COVID-19 pandemic.Results: Three distinct groups of TPL providers have different sense and action processes impacting their business operations. This research shows how an understanding of servitisation is relevant for TPL theory. Finally, we develop the strategic perspective of TPL providers by defining TPL providers as value-cocreating relationships that can help manage the complexities of logistics services.Conclusion: This research shows that TPL providers play an important role in crises, as they contribute to solving customer problems. This role appears to be strengthened during crises, but it imposes great demands on TPL providers.Contribution: Third-party logistics providers work with their customers during crises. The sensemaking view emphasises the importance of personnel, organisational commitment, capacity and expectations during crises. This is an interplay that requires adaptation to short-term changes in operational processes and adaptability in long-term operations.

show abstract

“…The target of the logistics process is to merge and organize all activities involved in acquiring, converting, and distributing goods from raw materials to finished goods to the purchasers so as to attain customer service targets in an efficient cost-effective manner. (Zaryab Sheikh, 2014) Logistics service providers (LSPs) are companies that always act as intermediaries that undertake the execution of logistics-related activities that have been customarily kept in-house. (Aristides Matopoulos, Eleni-Maria Papadopoulou, 2010) LSPs are a significant factor in the business success of companies engaged in trade activities at national and international levels.…”

Section: The Concept Of Logistics Service Providers (Lsps)mentioning

confidence: 99%

Assessing Financial Efficiency with Time-Driven Activity-Based Costing (TDABC) Model: Evidence from International Trading Companies

2021

JRDM

View full text Add to dashboard Cite

The allocation of indirect cost associated with a particular service in the most accurate way gives many different options. Understanding logistics process in terms of cost and profitability is a complex task, and there is need to more research in such bases. Traditional costing systems are not able to determine accurately the cost of different cost objects once based mainly on volume measures for costing allocation. With traditional cost systems giving inaccurate results as operations change, there is the need for organizations to implement modern costing annalistic models which can easily be integrated in cases of update on cost drivers or expenditure. In this paper, theories underlying Time-Driven Activity-Based Costing (TDABC) model have been used in a form of case study stimulation to examine how overhead cost can be properly allocated in organizational departments. The author attempts to implement the generic steps of the TDABC cost model as presented by Kaplan and Anderson in a case study to measure the financial efficiency of a logistics procumbent company based in china with clients mostly based in Africa.Traditional costing systems are not able to determine accurately the cost of different cost objects once based mainly on volume measures for costing allocation

show abstract

The Role of Logistics Service Providers in Supply Chain Performance Management: A comprehensive Literature Review

Cited by 8 publications

References 19 publications

Process Management Practice Analysis on Organizational Performance Mediated by Knowledge Creation

Process Management Practice Analysis on Organizational Performance Mediated by Knowledge Creation

Third-party logistics providers’ strategic development in Sweden: Learning from a crisis

Assessing Financial Efficiency with Time-Driven Activity-Based Costing (TDABC) Model: Evidence from International Trading Companies

Contact Info

Product

Resources

About