“…Hence, it is necessary to define the criteria to determine the model appropriateness (Burke, 2011). In order to prioritize the excellence models in the public organizations, firstly, a literature review was conducted (Zahed Babelan et al ., 2016; Tazaki et al ., 2014; Mirsepasi et al ., 2012; Mousavi et al ., 2012; Maleki and Izadi, 2010). Then, the expert opinions were sought to identify the five main criteria:- Analysis level of the model: which level of the organization is analyzed by the model?
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