The Role of Multidimensional Intellectual Capital and Organizational Learning Practices in Innovation Performance

Abstract

The purpose of this paper is to explore how managers transform human, renewal, and entrepreneurial capital through specific organizational learning practices into superior innovation performance. We draw implications for managing organizational learning and guiding companies on how to create innovation-based competitive advantages grounded in the human aspects of intellectual capital. The study is based on a survey of companies located in the transitional economy of Serbia. We found that human, renewal, and entrepreneurial capital all positively affect organizational learning practices. Furthermore, organizational learning practices contribute to innovation performance on their own and in combination with the tested human-based intellectual capital dimensions. The integration of fuzzy set qualitative comparative analysis (fsQCA) confirms a pattern of equifinality, as there are multiple combinations of static and dynamic conditions leading to superior innovation performance. This paper is among the first attempts to merge the disciplines of intellectual capital (IC) and knowledge management (KM) and combine symmetrical and asymmetrical techniques to determine which configurations may yield organizational benefits in terms of innovation performance outcomes.

Dynamic Capabilities and Their Impact on Intellectual Capital and Innovation Performance

“…These findings are consistent with the existing literature that demonstrated the positive role of human capital in enhancing commercial banks' performance compared with intellectual capital development [29,30]. The results are in good agreement with several reported works displaying the evidence of a noteworthy link between structural capital and innovation performance [47,71,[114][115][116][117].…”

“…In past decades, several researchers highlighted the necessity to develop a modern perspective to achieve innovation performance in a firm [27,[44][45][46]. Driven by this idea, many frameworks have been developed that depend on research backgrounds and subjects without using any consistent design strategy [47,48].…”

A Multidimensional View of Intellectual Capital: The Impact on Innovation Performance

“…It combines the skill, innovativeness and ability of the employees to perform their duties so that it creates value, allowing the organisation to fulfil its objectives [41]. Relational capital helps managers to derive the knowledge from their environment that enables them to offer better services and products to their customers and understand their needs [84]. Hence, relational capital interacts with human capital to determine the impacts of the surrounding environment on the organisation, addressing all required issues for a successful business [48].…”

Intellectual Capital and Innovation Performance: Systematic Literature Review

“…In Systematic studies showed that some aspects of intellectual capital from a multifaceted viewpoint are consistent with the desired objectives of the financial markets (Asiaei et al 2020). Recently, there has been a growing demand to conduct empirical studies for gaining an in-depth knowledge about intellectual capital components due to their multidimensional traits (Cabrilo and Dahms 2020). However, appropriate hypotheses must be made and the effects of intellectual capital components on the innovation performance of an organization must be measured accurately to develop some comprehensive arguments regarding the proper management of various intellectual resources.…”

“…Several manufacturing firms are engaged themselves in intimate relations with the suppliers to use their skill, capability, and knowledge for developing novel and low-cost products at rapid space (Vătămănescu et al 2019). Thus, friendly relations with the suppliers can positively affect the innovation performance of a manufacturing organization (Cabrilo and Dahms 2020). Based on these factors, this study assumed that relational capital positively affects the innovation performance.…”